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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1684 Showing 33,661-33,680 of 36,571 reviews
  • Rated 4 out of 5 stars

    console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s good game console, but not good cooling console

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than ps5 but really hate the fact it doesnt work with your external.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great console but greedy company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, runs great, and honestly, worth the extra cash for the disc tray. Now Its not worth the new price increase as i bought mine beforehand, and the price of Game Pass has ruined this device for me Im thinking of returning it soon do to this but havent made up my mind yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console, More Storage Please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console, graphics are a step-up from previous Xbox generations, only wish is that storage is larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i bought it. Wish it had a bit more basic storage, but still looking forward to using it for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to the line up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game library is awesome. PS5 has a better controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x runs very smooth so far on my 1080p tv. I very much like the ease of installation and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console fast very clear loads quick great overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, more buggy than the PS5 I think. Don’t like the weird microwave oven shape. But next gen is next gen I suppose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k player broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a xbox fanboy. With that said why did MS put in a 4k player but not fix it to run blurays properly?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backwards Compatible and more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console runs quiet and plays all of your Xbox one, 360, and OG Xbox games. Plus it boost the frame rate as well as the graphical fidelity of the older games!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far. Just not enough New Games to see what power this thing has. Works well like the options. Just wish they left the intergraded tv tuner.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying your new Xbox Series X Console, and the next-generation gaming experience it hosts. Thank you for taking some time to share your thoughts with us! While new games are on the horizon, we recommend pairing with Xbox Game Pass Ultimate in the meantime. In doing so, you'll have instant access to our catalog of player-loved and classic game titles, hand-picked from across all genres of gameplay. Find all the info on how to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, it's not too bad of a console. With all the hype and waiting to get it, I was expecting a little more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but no exclusives at the moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really enjoying it so far and one can hope down the line what awsome games are coming out, but as for now it has no exclusives games to show its raw power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From playstation to XBOX

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always be a playstation person but this is a great system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great System, bad environment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface of the Series X is too simplistic for my taste. The game library seems to be lacking compared to playstation, and they seem to push gamepass down your throat! Id rather just stick with my playstation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome system, if you can get one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great system, too bad there aren't any console exclusives...yet. FYI, make sure your TV is compatible so you get the most out of the new console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to share your thoughts with us! We're thrilled you are enjoying your new Xbox Series X Console, and are reaping the benefits of your new system already. While there may be limited exclusives currently available, pairing your new console with the Xbox Game Pass Ultimate can instantly unlock more than 300 game titles from across all genres. Find out more here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is what sold me, plus full backwards compatibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X Top Dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD drives significantly improve startup and response times. Great support for older games kept on external USB 3 drives. Impressive backward compatability.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs smooth and fast. I have experienced some unexpected freezing but I think that is at the fault of the games I play. There have been some occurrences of when my Xbox shuts completely off. However, I just restart my console and things seem to run just fine after that. Hopefully, these will be fixed as the console is optimized and updated. Overall, I like the design but it does seem overpriced for what you get at the time of launch. System is easy to setup and use.

    I would recommend this to a friend