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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1686 Showing 33,701-33,720 of 36,571 reviews
  • Rated 4 out of 5 stars

    Next Gen Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduced load times. Powerful machine. Games for older consoles run better. Overall a great experience. Had an issue with game sharing but it was resolved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the faster speed and power of your new Xbox Series X. It's great to hear that older Xbox games are running better on it, too. Thank you for sharing your experience; we hope you have fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Better than PC for me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product. The price of it sucks ! But hey better than and PC. They need to work out kinks of external storage being disconnected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wait for more exclusives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Just wish it had more exclusive games for it and reason to get it. Upgraded from a One X and honestly might not have been that necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item on a pre-order we usually are ps4 players but the graphics on this system are just as good or better. I am very happy i got this product>

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why buy when there are no games??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the hype it collects dust. I don’t see much improvement from the Xbox one. But that may be because there are no good games for it yet

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the Xbox One X, would have been 5 stars but Microsoft really needs to iron out all the bugs. But other than that definitely recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was lucky to get one at xmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was lucky to get one at xmas, hope it has no problems, they say never buy new gen hardware when it first comes out, hopefully there wil;l; be no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya I don’t have a black one cover for me a few weeks before the show I will have to go pick it out tomorrow if I need to do something for the

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy is a joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that I’m forced to buy a game bundle when I just want the console is ridiculous. Further, the delivery agent shows up to my house in street clothes and forgets to take photos of the packages and knocks on the door, unannounced to ask me to retrieve the now opened boxes so she can take photos of them Console works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No "new car smell."

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the small things well but does not "Wow." It's more like upgrading your iPhone than getting something that feels like a technological leap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Until more games arrived Consol has left me wantin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite improvement from my Xbox one. Wish there was more games. Wish there was more accessories. But the console does not disappoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nicholas,

      We're thrilled to hear you have found your next-generation gaming setup to your liking! Thank you for taking a few minutes to share your thoughts with us, we truly value your input. We're looking forward to future game titles as well, but think we can help build out your catalog a bit in the meantime. We recommend pairing your new Xbox Series X Console with Xbox Game Pass Ultimate! In doing so, you'll have instant access to hundreds of player-loved titles, hand-selected from across all genres of gameplay. Find all you need to launch your setup to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    4k lookz great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics look great, but games being over 50+gbs will fill up the 1tb of memory capacity. Other than that great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s fine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox. Solid, functional, and all that. Nothing special beyond being a technological step forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great console, but not next-gen. Too much money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Xbox One S, so of course I love the Series X. However, the reason isn't because it's an incredibly upgraded next generation console, the reason is because it is still just a basic but awesome Xbox One. The only difference is that it's a little higher resolution and the processing speeds are much faster. I would call this an upgraded Xbox One S at best. Not worth the amount they charge, but still a great console.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast machine. Very powerful I love the quick resume feature. I do wish they updated the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have run in to more technical issues than I care for, but other than that it's great. Got my tv just for this console. Games look incredible in 120fps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best purchase made

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all best purchase I’ve made next is to get a pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son seems to enjoy it not a lot of exclusive titles at the moment but hopefully they can released some more game’s taking advantage of the hardware

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that your son is enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    happy with the new xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great 1 tb isn't a whole lot for modern games but not a huge deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a significant improvement over past versions.

    I would recommend this to a friend