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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1688 Showing 33,741-33,760 of 36,758 reviews
  • Rated 4 out of 5 stars

    Xbox XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected from the upgraded Xbox series xs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slight upgrade from Xbox one X.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox one x previous to this and it’s just a minor upgrade. It’s still fun to play games and I love the 4k compatibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this new console. I’m glad I was able to get one during preorders instead of having to wait until now. Best Buy was definitely a good call for the preorder!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poopy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooodgoooood goooood goooood. Goooood goooood goooood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gad so much fun playing it. I like the cool sleek style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great processing speed and graphics are top notch. Love this Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next gen has arrived

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox. Can’t go wrong with it. Just waiting for a star field and fable to release.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fantastic when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a power house. Gears of war 5 runs and looks fantastic. Older Xbox one and 360 games also get a boost in framerates and visuals. My only issue is the my new console just shuts off when playing taxing games like Gears of war. I will be returning and get another one in the future if I'm lucky. The 3 stars is because of what I think is a faulty power supply.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue with shutdowns when playing certain games. If it seems like the console is overheating, we recommend making sure that it's placed in a well-ventilated spot and that its vents are unobstructed. Our team at Xbox Support may also be able to help here: https://support.xbox.com/en-US/help/hardware-network/console/console-turns-off-unexpectedly

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Xbox, works well and haven’t had any issues with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely upgrade if you haven’t yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the graphics on it are so nice. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and pickup was flawless, as usual with Best Buy. Look forward to setting up and playing with the grandchildren,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know what i was missing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my last gen xbox one. Load times on pretty much every game are blazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SeriesX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything but that it doesn’t have all the games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox dope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X is an amazing console. Still needs for console exclusives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hawk22

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!i will enjoy for a long time . To anyone that’s interested,x-box makes great products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI cable defective. Otherwise, the unit is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excited for the future of Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system just not a lot of games yet. The quick resume feature worked well at first but is no longer working for me. I assume this will be fixed in a future update.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not excited!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion the design of the new Series X is very blah, but aside from that i was kinda dissapointed in the inital startup as well. I dont know what i was expecting but with a new system i didnt think it was going to look exactly like the xbox one. I do notice the speed difference but that about it. Maybe im not up on all the series x can do so i guess i'll have to watch youtube to fi d out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me n my husband brought this for a bday gift, very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s aight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but games still crash on this system when they don’t for the old gen systems. Doesn’t make much sense. I would not pay anything over retail for this system.

    I would recommend this to a friend