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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34457 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1690 Showing 33,781-33,800 of 34,457 reviews
  • Rated 5 out of 5 stars

    Best XBox ever i love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to get one i own three and play with amd use everyone of them one is at home one at my fiancé’s the other we use it wen traveling to families house and friends i am like a grown kid my Fiancé laughs at me but i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a good choice in choosing the Xbox and pick up at Best Buy was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console right now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever I love my Xbox my kids love it we been playing for years on Xbox not going to back down now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very friendly staff. We ordered online to pick-up in-store and it was ready within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours (days) of entertainment. 1TB of memory is enough for 5 to 6 games, a descent assortment. Can be expanded with an additional 1TB or 2TB expansion card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great associates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even better service, we had and issue with one of the two consoles and the sales associates help was great .. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Series S originally to play alongside my PS5 because I have always been a Playstation person. Well after a week with my Series S, I told myself I would purchase a Series X as soon as I could find one. When I got it, it was amazing. Fast, great frame rates, and game pass is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jeff,

      We're excited to hear you've explored the full line of available models, and have been enjoying your playthroughs of them both! We've optimized both of your new Xbox Series S and Series X Consoles, and designed them to handle all of the exciting features of next-generation gaming with ease. We're happy you are pleased with the experience they offer! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next Gen? Next Centennial...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is beyond amazing. It is as smooth as silk. Going from an Xbox one s to the series X is like going from an xbox360 to an xbox one. The load times are so much faster, and the clarity is insane. I almost feel guilty paying $499. It feels like a $1,000 gaming console. But don’t pay that from the scalpers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, box undamaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new, xbox was pristine out of box. Staff was friendly and helpful, got my pick up order out to me quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rules

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox great and really faster than my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with buying this is now I have to get a new tv to get the full visual experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my brother from me and my Mom. Works great and he loves it! Customer service was really fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one originally Dec 2020. It has been awesome with no issues. Ordered a second one because we are putting the originally in our airbnb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premier gaming experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had an Xbox One S for years, and got it when it was top of the line. It’s amazing to see the advancements made with the Series X. Love the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is excellent, love the storage space so far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is AWESOME !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his birthday gift ! Plays with his cousins best gift ever I’ve ever got him !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unpleasant experience to say the least

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a friends son . despite being told it was open box excellent condition with all items need to play, it was not. I gave it to the person I brought it for to find out it was not as advertised it was missing the HDMI cable and controller. I was then lied to buy customer support about returning to the local store with id and receipt for the missing items . Upon going into the store I was informed that had no such policy. I would have to get the Xbox back for the person I gifted it to and return it too pay the difference to get a new one instead of the open box excellent one I purched. Over all between time, gas, and missing items what I was told I was buying was not worth it. It cost a additional 120.00 over the price of a new one . This was a huge lesson learned thanks to Best Buy and I will not make the mistake again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was handled with great care. Xbox works great just as you would expect. So much faster than old-gen! Very impressed :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Xbox because it was a good birthday  gift and it run smooth and I run fast than anything fast download. I would recommend. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox series X! Very powerful and graphics are phenomenal. Haven’t had any issues since purchasing it! The only issue is the storage.

    I would recommend this to a friend