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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36770 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1695 Showing 33,881-33,900 of 36,770 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya I don’t have a black one cover for me a few weeks before the show I will have to go pick it out tomorrow if I need to do something for the

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Until more games arrived Consol has left me wantin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite improvement from my Xbox one. Wish there was more games. Wish there was more accessories. But the console does not disappoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nicholas,

      We're thrilled to hear you have found your next-generation gaming setup to your liking! Thank you for taking a few minutes to share your thoughts with us, we truly value your input. We're looking forward to future game titles as well, but think we can help build out your catalog a bit in the meantime. We recommend pairing your new Xbox Series X Console with Xbox Game Pass Ultimate! In doing so, you'll have instant access to hundreds of player-loved titles, hand-selected from across all genres of gameplay. Find all you need to launch your setup to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great addition to the line up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game library is awesome. PS5 has a better controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From playstation to XBOX

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always be a playstation person but this is a great system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have run in to more technical issues than I care for, but other than that it's great. Got my tv just for this console. Games look incredible in 120fps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son seems to enjoy it not a lot of exclusive titles at the moment but hopefully they can released some more game’s taking advantage of the hardware

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that your son is enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Next gen console with no next gen games only up co

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multimedia apps..netflix.movies.etc....does up scale select game titles. Also still personally view xbox live ultimate as over priced. 60$ 4months of ultimate. 27$ 3months xbox gold with crap free titles..good ones on ultimate only...ps is better at 60 a year..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k lookz great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics look great, but games being over 50+gbs will fill up the 1tb of memory capacity. Other than that great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is what sold me, plus full backwards compatibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really upset because the joy stick in the hand controller is not working. Who do I contact for that other than that my son loves his new Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming for the budget conscious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system for the price. Very fast ssd. Quick resume feature is great. Controller is well designed . Easy to install and setup.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that you're enjoying the speed and updated features of your new Xbox Series X! It's great to hear that it was easy to set up and start using, too. Thanks for sharing your insights!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad experience with this console. This is our fourth X Box. We bought this as a Christmas gift for our kids. When we initally launched it, we received a message that a software update was needed, we ran this. Part way through we received an error message that it was not able to update. We went through all the troubleshooting steps on Microsoft's site and ended up having to manually download the update onto a usb flashdrive and install it that way. This seemed to work until we attempted to install a game and the installation continuously failed. We were on wifi so switched to a hardwired connection to rule this out as the issue. When we attempted to open the console settings to update the network setup, we received a new error message about failure to access the settings. This troubleshooting step instructed us to power cycle. When we did this, the console went back to showing the original update message and error code and we were right back at the start. We have been trying to troubleshoot for 5 hours now and the console basically a brick. Waste of time. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed an upgraded Xbox, and this seems to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s fine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox. Solid, functional, and all that. Nothing special beyond being a technological step forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great but the shipping was poor... you expect the systems that were preordered to arrive on date of release or atleast the next day...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool system, ps5 is better though, but still cool, like literally cool, because it came from outside in the mail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool system , it read my 2 tera bite pretty quick .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast machine. Very powerful I love the quick resume feature. I do wish they updated the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox x for halo and so far I love the game play. Also the loading time is much faster compared to my Xbox 360

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and works great. Few crashes here and there but that’s a given at the beginning. Haven’t had any in a while and most works as expected

    I would recommend this to a friend