Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1697 Showing 33,921-33,940 of 36,771 reviews
  • Rated 3 out of 5 stars

    Great System, bad environment

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface of the Series X is too simplistic for my taste. The game library seems to be lacking compared to playstation, and they seem to push gamepass down your throat! Id rather just stick with my playstation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had too many overheating issues. Especially with Diablo..I had to take it back 3 times to switch it out and keep redownloading my games. Got a lil frustrated. So just switch to the black s. Runs fine no issues with my leveno legion go

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it online and picked it up. Good purchase. Glad I went for it. Wish it came more with storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value for gaming 4K

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best value in gaming right now for the price, it's equivalent to a fifteen hundred to two thousand dollar PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but glitchy at times they will work all that out, stupid how it’s only hdmi 2.1 compatible and that software isn’t even widely available yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play 4K at 60FPS is great. Also, loading is faster. I got both the PS5 and this, and I love both of them. Can't go wrong with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox is the best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I was lucky to get one when it came out. The graphics are great and gameplay is next level. Worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy with the new xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great 1 tb isn't a whole lot for modern games but not a huge deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My X box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market, lots of good games to choose from and the console can be used as a pc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hdmi warning

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 500 the hdmi port malfunctioned so yeah i took a lost i didnt purchase protection i didnt think i would have this common problem the hdmi port issues are very common

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best xbox ever

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console, lots of fun games available. The console is a little bulky, but its not a big deal if you have a place for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Myke,

      We're excited to hear you are enjoying the optimized computing power and available next-generation titles for your new Xbox Series X Console! The hosted experience is unlike any other in the space, and we're thrilled you've found it to suit your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best purchase made

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all best purchase I’ve made next is to get a pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a significant improvement over past versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great tbh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster than the XboxOne, but crashes more often than I would think it should for being the newest greatest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some syncing issues with controller and headset but definitely worth the purchase. Old controllers work and didn’t have to buy a lot with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent hardware hindered by lack of software

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hardware design, and great engineering. Not complaints with the system itself. It's a lack of next gen games that make the system a dud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could of been the ultimate console but not enough games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation for the win. Only downside with both the nex Gen console is the amount of space the games take up. Besides that flawless.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your experience with us! We're thrilled you are enjoying your next-generation Xbox Series X Console. For helpful tips and guides on managing the storage space of your unit, take a look at this collection of tutorials we've put together: https://support.xbox.com/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good System As Expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what is expected. Great game system. Just hate how long I had to wait to get it due to limited number of systems available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox Series X. Thank you for your patience in getting one; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    My brother loves it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is nice, but there are some software developments that need to be applied. This is the best Xbox I’ve had though.

    I would recommend this to a friend