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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 36,571 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it No damages to the Xbox and it came right on time! Will only trust Best Buy for all my electronic needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lucked out with snatching a preorder back in September and I picked it up from the store on release date. I love how fast the games load, and I can instantly tell how much better the graphics are compared to my One X. It was very easy to set up with the Xbox app on my phone and all my content was transferred over. I love everything about it and if you can somehow get your hands on one then I highly recommend it, good luck!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Frank,

      Thank you for recommending Xbox Series X to others. We're glad that you're enjoying its quick loading feature and enhanced graphics. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Ended up a being purchase than i was expecting.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did alot of research on this item when i finally bought i ended up getting in my opinion the best system out there. Alot to choose from and wasn't quite sure if its was the system wanted. Got the Gamepass with it and my games are free and i can leave at home and play my games on the cloud from anywhere in the US through my PC or phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has brought me hours of fun I was so lucky to find one in the heat of next gen console drops. As a former PlayStation player it was a change for me but this purchase has brought me nothing but joy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is better then my built PC with a 3080 graphics card. I have it paired to a 65” LG CX OLED and it works flawlessly. Here’s why in my opinion I think it’s better then my built PC. 1) Power up is instant; <3 seconds. 2) Booting games is instant. 3) Compatibility with Denon & KEF Atmos environment; flawless. 4) Looks great in a home theater as compared to a bulky PC case. 5) Its silent; no roaring fans. This is really a great all around choice for a home theater environment. PC’s do have certain advantages but if you’re looking for home theater gaming this is a perfect choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console/ lighting fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a nice step up from the Xbox One X... Quick resume works great. Games load fast. The console dashboard comes on in seconds after hitting the power on button. The console is whisper quiet, and runs just as cool as my Xbox One X...My only complaint is that I can’t watch 3D movies on my 3D capable TV because the Series X doesn’t support it. So I’ll need my Blu-ray player to do that. Next gen games like NBA 2K 21 look great playing on this console. I also enjoy that I can play lots of backward compatible games in my library and they run much better! Go with Xbox Series X, you won’t be disappointed! https://youtu.be/02q9M-B1Jo0 Advice: do not buy from scalpers selling at higher prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X Online Purchase Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a new gen Xbox console but I didn’t have the funds for it. So I finally decided to order this Xbox online and set it for in-store pick up. Everything was great straight down to the customer service but I think there should be a more accurate estimate time on pick up. I was told that the order would be ready within the next hour but that wasn’t the case. I got notified that the order was ready after 2 hours and close to closing time. Other than the extended wait to pick up my new console, I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Very fast and responsive and 4K 60fps never looked any better than this. Only thing is if you have a slow internet connection games can still take a long time to download so if you can I highly recommend you upgrade your internet speed if possible to get the most out of this console with super fast download speeds

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the speed and graphics capabilities of your new Xbox Series X. Thank you for sharing your thoughts on it; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    This was a huge upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to collect achievements on my Xbox account and on Steam so this was an upgrade from old Xbox One S. I also got this for an amazing price. If you love Xbox you will love this console. 360 Games Skate 3 look amazing. Way better than the PS5 especially because it has backwards compatibility. The controller is very comfortable to hold for a long period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night and day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the original xbox one to this for an upgrade, all i can say is wow, worth every penny all my games look 100x better. I would recommend having a tv with hdr though for the full experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Lucky to be able to preorder my Xbox Series X through BestBuy.com I received my Item quickly and in one piece. Thanks BestBuy! The Xbox Series X is a powerful system, what I can say about it right now is that the loading time on old and new games look amazing. The Games optimized for the system looks great too however, I’m waiting for the real next gen games in 2021 to see how powerful this console really is. The Series X is not as big as I thought and looks awesome standing upwards in tower mode. The system is quiet and and doesn’t seem to overheat. If you are a hardcore gamer and love faster loading times and enhanced visuals for your old Xbox games. This is the system for you! I definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Series X to other hardcore gamers! We're glad that you're enjoying how awesome games look and play on it, and that it operates quietly and coolly, too. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing games on this console, listening to my cd and watching my 4K movies. A true all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular game play across the generations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very first game I played was Morrowind, from the original Xbox, it didn’t look horrible amazingly enough. Cyberpunk 2077 looks incredible, and plays much better after projekt red patched a lot of the issues plaguing it. I just need to get a tv that can fully optimize the hdr10, 4K, 120hz potential functionality of the Series X. My only qualm with this system, and what also seems to be an issue from what I’ve heard on the PS5 is how game updates are presented, they tend to interrupt game play at times as they do not preload in the background or when not in use. As was available on Xbox one etc., it’s not a deal breaker because all of the pluses that are afforded by this beautiful system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why settle when you can have better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to upgrade your gaming system. I bought this because my fiancé wanted the new Xbox x series and he was going to settle with the Xbox s which ok but why settle. He is such a gamer why would I get Xbox s when I can have the x series. It is also super nice that it fits behind things and has wall mounting accessories. Which he will be getting for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is amazing !!!! The only way I could get one is by paying monthly with the game pass which is through Citizens One !! Only 38 month for 24 months 0 interest..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my son loves it. Great gameplay, very easy to set up. Xbox One controllers are compatible, and lots of compatible games from previous Xbox generations make it a better deal in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mighty little refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always been a huge fan of the xbox console and they did right again. Yes it may seem like a small refrigerator but its a mighty little beast. 10/10 would buy/recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love xbox ☺️. The first Xbox was released on November 15, 2001 in North America. The second Xbox, Xbox 360, was released four years later in 2005. The original name for the Xbox was “DirectX Box” but it was changed to just “Xbox” before release. The Xbox was the first console to use a hard drive for storage. It came with an 8GB hard drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console A nice and awesome upgrade yet it does heat up a lot but other than that it's amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Gaming Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what the Next Generation is supposed to feel like. This system is so much faster and smoother to navigate and switch between games. The system is whisper quiet while running games and displays beautiful graphics. This is everything that the Xbox should have been. Microsoft has answered the call, and accepted the challenge. I would definitely recommend this to anyone wanting the most powerful system on the market. The future is looking bright for gamers!

    I would recommend this to a friend