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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1702 Showing 34,021-34,040 of 36,771 reviews
  • Rated 4 out of 5 stars

    Ok just no games to play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No games out yet that are worth buying the console yet. But get it when you can so later this year you are searching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not a Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Playstation level, But serves it's purpose. Best XBox has to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works good .great picture and you can game for hours..has not over heated..its totally worth the buy..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've found your new Xbox Series X Console hosts your marathon gaming sessions with ease! We've designed your new system to be the most powerful and advanced on the market today, complete with all of the latest next-generation features and functions. We're glad you've been pleased with your purchase! Thank you for sharing your feedback. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    XBOX X is worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good system. Has better hardware than the PS5 but the PS5 has better software at this time. Hopefully we get an update soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not so compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed about the claim of backwards compatibility when every disc i own from previous consoles it will not play... my luck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very quiet and is very powerful. Had the Series S and it’s worth the wait to get the Series X instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Xbox, No Boredom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for a present to my son and absolutely NO complaints. Hours of fun, easy setup and a great bundle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great… best gaming system I’ve had tried

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the collection! Looking forward to all up coming games ! Wait I thought this was the Ps5 I bought the xbox for a friend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox power up from sleep/shutdown problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, I had an older box with zero issues other than I couldn't play the games very well. I have had my Xbox Series X Console for about two weeks, and it is very frustrating to get it powered on. I have tried all the trouble shooting options and it still is an issue as of today. Try to get someone to help with this issue at Xbox support, Haha. You can read all day about various scenarios, and I have tried them all. No success. I am not a happy Xbox owner, and I am about to return it and go with PlayStation

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nostalgic and futuristic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck so far this generation. New games, plus game pass, a familiar UI and controller makes this a winner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i had some issues with the controller syncing at first but it has not happened in a while definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kasetheace86

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smaller then I thought, but it actually looks better . No exclusives out for it yet, but still a cool new console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox. The controller is already giving me problems after only a few months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesent work offline

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to play maybe one or two new games and to play some older games i get i need to connect it but when the internet is out i should be able to play a single player game i own the disc for. I sold it im done with microsoft everything is a subscription and its just getting worse. Ill stick to my 360

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good console for those with high end av equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad if you have high end av equipment to plug it into, otherwise the S model is a better deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Console with Room for Improvement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console with a lot of potential. However, there is always room for improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size will need to be bigger soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance but drive size is concerning. Most games are nearing 100 gig in size so you might be able to hold 10 games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We're glad that you're enjoying the performance of your new Xbox Series X. If you need more storage space, you have a couple of options. For best results, we recommend investing in a Xbox Storage Expansion Card, which adds 1TB of SSD space to your console. Another option is to connect an external hard drive, which allows you to store extra games and play games from it that haven't been enhanced for Xbox Series X/S.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Faster hardware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same interface as the Xbox one buy speedier. There are certain games coming out now that will only run on the series x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just got it my Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to playing this with my boys. They are so excited. Will give an update soon

    I would recommend this to a friend