Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1703 Showing 34,041-34,060 of 36,574 reviews
  • Rated 4 out of 5 stars

    Gamer in waiting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transfer from my old Xbox. Great graphics and the ease to change from game to game is flawless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are a marathon better rhan regular Xbox One!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope system I was happy to find one was looking everywhere for one. Just needs more games for next gen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for my son

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves it. Got him as a gift now he thanks me every day. Lots of game he can play on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      A new Xbox Series X sounds like a fantastic gift for your son! We're delighted that he loves it, too. Thank you for sharing your experience; we hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Game

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful machine. I really have enjoy seeing my games in this level of quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful console, not a bad design, but I prefer to play on the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage many things to do besides gaming movies and music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Series X! Although, it has froze up on me a few times. Hope that's not a foretelling issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't play movies...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game is great but if you want to watch dvds or blue ray movies... forget it. The app you are "supposed" to use DOES NOT WORK... I miss not needing an app for this feature...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good load times

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the console for almost a month, the UI is... interesting. the console is very quiet, except when I put a disc in for the first time, and it made alot of loud jarring noises, but after few weeks that sound is gone, I assume it was just the disc drive getting used to playing discs. Load times are crazy fast and it's my favorite part of this console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Series X. We're glad that you're enjoying its lightning-fast load times and (mostly) quiet operation. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Freezes with certain games

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but already freezing...they charge so much, make it hard to preorder and still having issues.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your new Xbox Series X. We recommend making sure that it is placed in a well-ventilated spot to avoid overheating, which could lead to shutdowns. Try to keep 6-9 inches clear around it and make sure that its vents are unobstructed. If that doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Its an XBox

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its an X Box series X. Its extremely over priced in my opinion but the hubby wanted it. There are some kinks as far as connectivity and game updating, but hopfully that will be fixed soon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Capable console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well capable console - good games. Very heavy but feels solid. Forza is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD CONSOLE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a big fan of XBOX but the console is cool and the graphics are good. I still prefer the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best ever.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ever. Amazing quality, speed and image.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. Not bad. Not the best.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to pretty solid gaming PCs but this thing is ok. Not bad for gaming, it's just a lot faster than the last gen. I'm sure as time goes on things will change and start looking a lot better, still not nearly as good as a gaming PC but then again if it was it would be $1,500....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good, I didn't like the UI too much, the app was pretty buggy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XBox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and well made product. Everything works well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Came with 2 yrs game pass. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is no exclusive games at the moment Definitely worth it if you get gamepass ultimate

    I would recommend this to a friend