Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1703 Showing 34,041-34,060 of 36,771 reviews
  • Rated 4 out of 5 stars

    Needs a better UI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance. I wish that the user interface was in 4K and not 1080p. Really hinders the experience!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy is a joke

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that I’m forced to buy a game bundle when I just want the console is ridiculous. Further, the delivery agent shows up to my house in street clothes and forgets to take photos of the packages and knocks on the door, unannounced to ask me to retrieve the now opened boxes so she can take photos of them Console works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thanks Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest Xbox I’ve ever had and Best Buy always makes it easy to get thanks guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX !! Yes!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game playing unit!! Kids love it and spend hours enjoying it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best load times for console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing stopping this from getting 5 stars was that there wasn't really any next gen games to follow up upon its release

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the external memory options for now it’s awesome. Hopefully they will make the extra memory cards more affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to ubs cord to transfer and save images but other than that. My grandson love's it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, top of the line gaming! Upgrade from xbox one x and love it, if you can get your hands on one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy playing game. Glad i got this and not S series

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it was intended to do. Like the new design. Appreciate that it came with a controller. No issues to report .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Love how smooth the game play is compared to xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure it’s worth the upgrade from the Xbox s.. it’s good but not worth the $ for an upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are a huge upgrade from previous gen! I'm a little upset that the controllers still take batteries out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next generation gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play, especially with game pass. However there are not enough new games out. The load times are so quick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Gift

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for our grandson for Christmas he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much quicker performance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun console, runs much quicker than Xbox one, good for someone with low patience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software headaches

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hardware itself. Not a big fan of the software. Lots of bugs and issues that Microsoft needs to sort out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this. I think the box looks good in a room. The quick start feature works well. Nice to see the games in HD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had an Xbox since the 360. Loving this system. All the accounts you have to create with Microsoft is annoying though

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bill,

      Thank you for sharing your experience with us on the Xbox Series X. We hope that you are enjoying it and all of its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking console. It is a bit bulky but it is a great console to have

    I would recommend this to a friend