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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1704 Showing 34,061-34,080 of 36,771 reviews
  • Rated 2 out of 5 stars

    Complicated Setup for New Users But Fun Once Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an Xbox before. I've had Playstations and was looking to buy a PS5 but couldn't ever find one. BB had an Xbox series X so I decided to snag it. I was very frustrated at how difficult it was to get it set up. It took me many hours over several days to get it figured out. Unbelievable how there's nothing user friendly engineered into these things. Once I finally got it set up and mostly figured out the madness that's involved to get my kids to both be able to play at the same time, its working pretty well. I learned in my hours of research that I could get up to 3 years of game pass ultimate by buying 3 years of Xbox Live Gold BEFORE signing up for the free two weeks of game pass ultimate... if you sign up first the Live is converted to half the time or whatever. For $1 you convert all the Live to GPU as long as it's a new account. Still cost me $181 for 3 years of GPU, but I figured it was worth it. The kids do love it. If it wasn't for wasting SO MUCH of my time because of unclear and unknown setup I'd give it more stars. If you've had Xbox I'm sure it's easy to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for dads due to GamePass!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you arent a hardcore gamer then xbox is for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, wish I would’ve waited to buy one. I got one of the first ones that’s glitchy, but it’s cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    next generation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great next gen console. although I feel like the UI is outdated from having the same concept as older gen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have rather had a PS5, but this will do... great system overall and gets the job done. COD has been my life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is thrilled. System is fast. Graphics are great. A few software glitches. Love the control with the Xbox family app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and working , but box was super damaged, wish Best Buy would give some sort of reimbursement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get game pass.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I just never used it. I'm usually just on my ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ever. i can’t believe i got a good deal with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox One Series X BestBuy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, the item arrived to my local bestbuy a bit late, but overall great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console with a high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, but the price is a bit high, however it's a great system once you get past the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you can get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works well. I'm a little bummed that I couldn't get a PS5, but I'm happy to have gotten this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Very fast. loads games very quickly. I noticed the system still gets very hot when playing for extended times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent load times and flows with the room well. The only issue is waiting on a few important games to come out next year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X perfoms as it should. Only exception is the console turns off when I play gears 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from my previous Xbox Series S. Totally worth the extra money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft and Xbox do not disappoint with this one. I wish the price was lower (why I gave 4 stars), but overall great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product do recommend and would buy again………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the original Xbox one and it was good. But the Xbox series X is noticeably faster and just about every way. Not only can you load game significantly quicker but loading screens with any games are also nice breeze. All in all, it’s a great device and yes, it does cost a little bit of money but if you’re thinking of doing an upgrade, you should definitely do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. Not an incredible difference from the x1 but still worth it.

    I would recommend this to a friend