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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1705 Showing 34,081-34,100 of 36,771 reviews
  • Rated 4 out of 5 stars

    Fast console, but no Kinect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed of console is good, but I'm annoyed that the Kinect doesn't work. I can't even get it working for Skype calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cobsole works great no issues so far just wish there were more games for it and with atleast 1 included game

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Series X for the most part. If you're looking for games, we suggest giving Xbox Game Pass or Xbox Game Pass Ultimate a try. Xbox Game Pass gives you access to 100+ great Xbox games, including brand-new Xbox exclusives such as Microsoft Flight Simulator and the upcoming Halo Infinite. Thanks for sharing your feedback!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great graphics in a nice shell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality system. I like that it is compact and handles the newest titles without any issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. First time owning one since the original. With the addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatest console out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox and the best one out there. Awesome 4k gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Xbox release

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series one has great graphics and is quite when running. It feels rushed though and some games are still glitchy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New XBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen Xbox. Waiting to see what games they come out with. So far it’s nice to be able to play all my old games though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great choice. This was a long awaited Christmas gift. The graphics are awesome and it's a great system so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nissa,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X and its graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good product to upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new xbox series x is fantastic. Compared with Xbox one it has better graphic, faster speed and takes less space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics. The system does give off a lot of heat, make sure you have at least 12 inches of clearance above it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Console with Great Features

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. 4K, quick resume, game pass, what more do you need? I wish they also implemented better haptics as they definitely are holding the gaming industry back when Sony tried to improve upon it. 4K bluray playback on this machine is absolutely horrendous. I have yet to make it work. UI is the same as the previous-gen xbox which is more of a nitpick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it’s good. Haven’t played it. I sold it. Needs some games for it to come out to truly see what it’s capable of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch console. Hate the how ordering the console is set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what you would expect ok overall and works perfectly fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AWESOME !!!!!!! We finally got the chance to get one, hopefully in the future they won't be that hard to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to find help at first but very helpful when we were finally able to get an employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Console but Needs More Exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console but wish it had more exclusives like playstation. Looking forward to forza horizon 5 though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Elden,

      We're happy to hear you are enjoying the playability and features of your new Xbox Series X Console! Thank you for taking us through your experience, we appreciate it. While new games on are on the horizon, if you are looking to add a few more exciting titles to your rotation, we recommend pairing your new setup with an Xbox Game Pass Ultimate subscription. In doing so, you'll gain instant access to hundreds of games, gathered from across all genres of gaming. Find all you need to amplify your next session, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    ___

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controllers spontaniously wont connect. Almost possitive its the same issue i had with my one x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product employees helpful easy transaction grandson thinks he won the lottery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy setup. Lots of games to pick from at a good price.

    I would recommend this to a friend