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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1706 Showing 34,101-34,120 of 36,771 reviews
  • Rated 4 out of 5 stars

    Next gen NOW!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast load times coupled with next gen performance. Now it’s just a waiting game for next gen games to release.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost as good as PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance-wise, the series x is incredible. I do hate the Xbox UI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Increíble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fantastic machine, but I didn’t feel like I upgraded for Xbox one X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product A girls long nails punctured my box But other than that perefect produxt and customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    way better then the xbox one and xbox one x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what to say its a xbox series x way faster then the xbox one better grapics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great system, just not enough diff games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System, just not enough exclusives. Should have just stuck with xbox one until new games came out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excited with my Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great. Doesn't over heat. It's super fast. However, I do have to enter my wifi password several times a week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but I feel the PlayStation is quieter and has better games but this has a lot more gaming options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacks something

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it’s an Xbox. I sold mine to a friend since they decided to remove the optical output from these versions of the Xbox. I use a dedicated amp to drive my headphones. Also Xbox version of warzone, you can’t turn off cross play. On PlayStation you can! Those are my only reasons I switched to PC. Figured I had to play with PC people anyone, whatever right?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a big Xbox fan but this is nice.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Sony PS5 but this console is a close second. Almost as just as good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my ps5 more, but that’s just preference. It’s ok and only been on 3 times since I bought it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was having a bit of difficulty with the product. It kept shutting down periodically but lately it’s been working properly. The controller feels unfinished I cut myself with the edge facing the hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issue with the xbox since i bought it. It was easy to set up and graphics are awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the optimized performance and enhanced graphic capabilities it hosts, or even more simply the ease-of-use it provides, we're excited to hear you've been enjoying your gaming sessions with your new Xbox Series X Console. We're thrilled you've had an issue-free experience so far! And, glad you are pleased with your purchase. Thank you for taking a few minutes to share your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick. And very high quality. Works perfectly with original Xbox 360 games!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I think the PS5 will be better on launch. Hoping more AAA games come out and utilize the console power more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Games are coming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically an Xbox one x 2.0 which isn’t a bad thing. Just wish there was more to play!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console to play on, but felt overpriced for the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really long download time and the games take up a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coming from PC 3080Ti to Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to sell my custom build that had an Asus 3080Ti. Needed the $$$. This doesnt come close. Its a great attempt, but I can tell the difference. That being said, it does hold its own. I mean for $500, it’s definitely woth it. The FPS on 1440 or 4k is actually impressive. Anyway, I do recommend buying because you’re definitely getting a lot out those $500.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system with promise but lack of games

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful fast system with lots of upside. Only reason I didnt rate 5 stars is the lack of games for the system.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you for sharing your thoughts with us, we appreciate receiving feedback from the community. We couldn't be happier to learn you are enjoying the next-generation computing power and graphics capabilities of your new Xbox Series X Console! While new games are on the horizon, why not build out your catalog today with a subscription to Xbox Game Pass Ultimate! Gain instant access to hundreds of player-loved game titles, gathered from across all genres of gameplay. Find all you need, right here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft