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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36772 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1707 Showing 34,121-34,140 of 36,772 reviews
  • Rated 4 out of 5 stars

    Good system with promise but lack of games

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful fast system with lots of upside. Only reason I didnt rate 5 stars is the lack of games for the system.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you for sharing your thoughts with us, we appreciate receiving feedback from the community. We couldn't be happier to learn you are enjoying the next-generation computing power and graphics capabilities of your new Xbox Series X Console! While new games are on the horizon, why not build out your catalog today with a subscription to Xbox Game Pass Ultimate! Gain instant access to hundreds of player-loved game titles, gathered from across all genres of gameplay. Find all you need, right here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Ordered for family member

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my brother. He didn’t have any complaints about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox but the “true 4K” is too much hype graphics look just like Xbox one X but the loading time really is gr8

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I good console seem to crash a lot though. Figure it’s from being day one console. Other then that it’s nice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us. We're sorry to hear you've had an issue with your new Xbox Series X Console crashing, and we'd like to help. Below is a link to our support page, where we host helpful resources and guides built to assist users in troubleshooting any issue they may be encountering. Find your solution today, here: https://support.xbox.com/en-US/

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is pretty good the best games aren’t on it but it has some good ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, probably better than PS5 as a unit, but the PS5 controller puts it slightly over the the Xbox Series X

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine bad hand control out of the box.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, everything looks way better even movies. Not to happy about my new controller clicking on the right joystick.. I wonder if they can swap it for a new one?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid if not exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, powerful, fast, internet connects very well though wi fi. I consistently get more mb/s than on my one S

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great! Wish I could have only gotten it instead of the 2 years of game pass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny Works well Great gaming experience and apps work well 100% recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen not quite there yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nor 5 out of 5 due to NO WORTHY EXCLUSIVES OUT. So far LOVE this console...super fast and graphics are AMAZING!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The next Gen is here!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was hoping for... Now for the new halo to drop and I'll be set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Xbox is better than PlayStation but the new ps5 is way better compare to the x series

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system only problem I can see is it needs a larger internal ssd drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Can't go wrong with the 4k. I'm not a fan of the look as it is bulkier then what I am used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some problems with the controller connecting, requiring a hard restart pretty often, b otherwise works alright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and sleek console! I like gamepass as well! The controller is cool and graphics are nice!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mimi,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription is truly a match made in gamer heaven. There's simply no more powerful duo on the market today! We're thrilled you've paired the two, and have been enjoying the elevated experience they provide. Thank you for sharing your story! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality and decent game selection via gamepass. Controller needs an update but is good nonetheless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it its great cant wait to start gaming xbox is number 1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too new to tell if it was worth the money, but games definitely load a lot faster than they did on the One.

    I would recommend this to a friend