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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1708 Showing 34,141-34,160 of 36,773 reviews
  • Rated 4 out of 5 stars

    xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too new to tell if it was worth the money, but games definitely load a lot faster than they did on the One.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point is high but it’s the only option for an XBOX.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming system with amazing graphics. Did have an idea with the console so had to send it in for repair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chunk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not expected it to be sow in speed, and sometimes hard to load.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller sucks, feels cheap and you need to put batteries in it. You can buy rechargeable batteries but that should have been included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox won.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the most powerful system out, quick start is the greatest thing to ever happen to gaming when it works lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy kid for Christmas!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total chaos trying to get ahold of one for Christmas but the kid loved it. Wish there was more dedicated games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but needs better games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs better games to play. My son loves it for Goat Sim 3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works wonderfully. Awesome picture. Only wish that it would fit upright on my entertainment center

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you love your new Xbox Series X! If it doesn't fit upright in your entertainment center, it will also work okay lying horizontally on its side. As long as the space is well-ventilated, you shouldn't have an issue.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nothing special over xbox one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid but went with the PS5 instead if you have a xbox one this isn't really that much of a upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I expected it to help my cod run more smooth without lag and it did exactly that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loss of some add-ons

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. When transferring games from previous system, not all paid add-ons would transfer, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up quickly. Easy to setup. Easy to use. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my son for Christmas. Opened it Christmas morning and played for hrs. Loved every second of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I could snag one on the pre-sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console. Games look great in 4K. Quick load times. I just wish COD Black Ops Cold War would stop crashing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware, needs games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you love about the Xbox one but better. Faster ssd and incredible specs. Just needs new games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mario,

      We're excited to know you are enjoying your time with your new Xbox Series X Console, and have found it to host the power and graphics capabilities you've come to expect from us. Thank you for sharing your thoughts! If you're looking to add a few more exciting titles to your rotation, we recommend pairing with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved titles, all with one, easy subscription. Find all the info you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work ok, not much difference from last version, hdmi port got damage after 4 months, Xbox fix the issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s okay. Not much different from the previous Xbox other than it’s a bug cube/rectangle, bulky thing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console big step-up from the previous generation difficult to get but worth the wait.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t upgrade yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really notice the difference from my one X but this is future proofing my console, later will be a beast

    I would recommend this to a friend