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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36575 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1709 Showing 34,161-34,180 of 36,575 reviews
  • Rated 1 out of 5 stars

    Dont Shop Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst item i could have ordered for someone as a present. When item was delivered it was left outside no signature was required so it was on the street and got stolen. Best buy does not want to re send the item. They told me file a police report. So now im stuck in dispute trying to get my money back from the bank for an item i never recieved. I would never order online from them again.... then come to find out they used a 3rd party delivery service not even postal service or ups. WORST CUSTOMER SERVICE EVER

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad for next gen. Only issue I had was was the UI didn’t change from the Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sort of hate corporate forced purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available at Best buy but only if you buy the required Ultimate pass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great machine that polishes up even older titles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my games never looked better. the load times are so much faster. Especially on Metro Exodus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game was well worth the wait! My husband was so excited when he finally received it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing this with us. We are happy to hear your husband is loving it. What an awesome Christmas gift.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console it's great wish it uploaded a bit faster but it is what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the Xbox! It’s a great system and a much bigger upgrade than previous models!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that you're enjoying your new Xbox Series X. It's great to hear that you consider it to be a big upgrade over its predecessors, too. Thank you for sharing your thoughts; we hope you have fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass is amazing and the xbox it is a great console!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this, more of a PlayStation guy but am very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice console but has a few bugs when loading games sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    series x.. where's the hdmi2.0 monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast, but has crashed on me plenty of times, disappointed there were no launch titles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download times are much faster compared to the Xbox One, loading screens are quicker as well. Porting your gamer tag over from the One is easy as well. Pretty much every game from the 360 and One are backwards compatible also! Super pumped my wife got it for me for Christmas, wish she’d let me play it more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Xbox X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox X console. The graphics are awesome. Great item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is nice. Load times are improved but is that worth the upgrade? I’d say no. You still need a high quality monitor to truly get see the performance upgrades, 4K and 120fps. Also they took away the optical audio port so if you had a high end headset it now sounds terrible. I regret buying this and wish I would of built a PC

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is having a trouble time updating not sure why but other than that the store employees were very helpful

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product little expensive but that’s expected the load times are extremely fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky to get my hands on this. Loving my Xbox to the fullest. Use it everyday

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Lue,

      We're thrilled to be a part of your everyday gaming routine! There's a ton of next-generation power and capabilities packed into your new Xbox Series X Console, and we're excited to know you are enjoying every aspect it offers. Thank you for sharing your story with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Just need games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid peice of technology. Quick resume is a plus. Just waiting for next gen games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for Christmas friend. He said it's better than PS5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I was able to get the PlayStation :( . Every time I tried itjust said out of stlck :(

    I would recommend this to a friend