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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 36,574 reviews
  • Rated 5 out of 5 stars

    Basically a more affordable gaming pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who switched to PC gaming a little over a year ago because I was sick of 30 fps on my Xbox One, I was excited to learn that the new consoles have made some big leaps in the hardware capabilities. I am used to getting 90-100 frames (1080p) on most AAA titles, so I was somewhat skeptical of buying a Series X because I feared that it wouldn't compete with my relatively decent gaming pc (RTX 2070 and i7), but I am so glad that this is not the case. Right after hooking it up to my 4k tv, I noticed immediately that games looked absolutely fantastic and that games ran as smooth as butter. To be honest, I really thought 60 fps would be worse than it really is, and if you have a tv or monitor that supports 120 fps you can run games at 120 hz for certain games. Load times are lightning-quick because of the nvme ssd, and Quick Resume is a feature that I used way more than I thought I would. Overall, I am very satisfied with my purchase and am so happy that I have a reason to turn on a gaming console over my pc once more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first XBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a playstation guy, but this generation i decided to go with XBOX. I personally don't like the way the PS5 looks and how big it is. One of the things I love about the Series X is the full backwards compatibility it has with previous generations of xbox games. The Series x has a more mature, sleeker look to it, and It's very quiet and also very fast. One thing you'll notice with the Series X right away is how good the overall quality is with the console and controller. It all feels very well put together and does not feel cheap at all. As far as performance goes, all the games i throw at it runs perfect with high resolution and framerate. Keep in mind that you would want to upgrade your TV to have 4k HDR with 120hz to get the most out of these new systems. I will eventually get a ps5 to play certain exclusives, but for now I am very happy with my Series X and will be my go to console this generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything! Great system! Keeps large amount of data!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X 2 Week Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is an excellent upgrade from the previous generation (Xbox 1 X). Look forward to playing more X/S Optimized games. My top 5 Pros: 1. Quick Resume is awesome! Love, love, love this impressive new feature (Exclusive to Xbox Series X/S). Works even after you restart, turn off, or unplug the console. 2. The games load and perform at blistering speeds. Example: I love playing Red Dead Online. On my Xbox 1 X, it takes at least 2 mins to load into a lobby. On my Series X, it takes less than 45 seconds. 3. High-end visual performance for games (4K and improved frame rates). Especially, the for X/S Optimized games. However, previous generation games perform and look great as well. 4. You can use the external USB HDD you use for your Xbox One. Just plug it in the Series X and voilà. And yes, Quick Resume works for games you play from your external USB HDD. 5. After hours of playing games, the console continues to be extremely quiet. Cons: The only Con I can think of is the storage size (1 TB). Would love to see either a larger internal storage, or better yet, the game file sizes smaller. Hopefully, there will be a reasonable priced 2+ TB storage expansion card available soon (2021).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Current Gen Console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a major improvement from the Xbox One in performance and storage. Load times and start times last a few seconds, and most games run at a consistent 60 frames per second. This applies to most games, but games that have been optimized for the Xbox Series x have an "X/S" symbol. Games that haven’t been optimized for the Series X will run the Xbox One X version, with more consistent performance; the same applies to the graphics. The only problem is that, once again, the packaged controller comes with Double A batteries, not a rechargeable battery. That is a seperate purchase. Aside from that, the Xbox Series X is an amazing console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im only just getting started but this is my first new system since PS3 and first XBOX since the original. Obviously thisbis a major upgrade over those in graphics, load times, overall smoothness of gameplay. My only knock and I know this is consistent among new platforms, but when you first load a disc expect it to take 30 min to an hour to load onto the system and do any updating. A small price to pay for modern gaming. I instantly bought Halo Master Cheif collection and Fallout 4, so I’ll be set until the new college football (hopefully) comes out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Investment for Fun Family !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox for my son, and it’s honestly been one of the best purchases we’ve made. Not only does he love the games and graphics, but it also gives us opportunities to play together and bond over fun family game nights. The setup was super easy, and the performance has been smooth with no issues so far. He’s been able to connect with his friends, play online, and even explore educational games that keep him thinking. Definitely worth it—happy kid, happy parent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast, stunning graphics—next-gen gaming beast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, easy to use. Wish they offered the disk on other models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I’ve alway been a big fan of X-box.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Tough to get. Good to have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get box. Had to purchase with the Ultimate Game Pass in a bundle. The unit has fast load times. One quirk is that you have to reinsert a disc every startup if playing a game from disc. Console will lockup occasionally when performing updates. Does not have digital optical audio output jack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got it for the family for Christmas. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Runs fast, quiet and has plenty of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance controller has grip frame rate is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present for my fiance and he has loved it everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the gift card a fair price and free delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play some older games and they look amazing on the Series X!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was debating on buying this on not since I have the first series Xbox X only difference is the 120fps hd gaming, but was worth getting. The bestbuy tech in store knew a loophole to be able to order and ship to my house even though app and website were showing out of stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Xbox of my wife’s dreams. She loves it and was very happy with that as her Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x = Good Times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying The XBOX SERIES S, upgraded from a ONE X. Bought as "open box" but looked new. Feel like I paid a fair price as new ones just weren't available at the time of purchasing. The new SSD storage system is very speedy compared to the old HDD setup. It all makes for a great experience.

    I would recommend this to a friend