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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1710 Showing 34,181-34,200 of 36,773 reviews
  • Rated 4 out of 5 stars

    Great value with gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speedy console. Lack of any console exclusives disappointing but gamepass is definitely a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox, it’s working, and I enjoy it. I have had it for about six months now still doing good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4th times a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars became the first one i bought for my son was defective, couldn't return it because return period expired, sent it to Microsoft 2x and still couldn't resolve it if they even tried, some games wouldn't play. This one works though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X-Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my daughter. Works like it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs better than the original xbox One. I'd recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I play it way more often than my ps5. Buy one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for games that are specific to the system but otherwise a seamless transition from the one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new generation consoles just hate that it was hard to get because it was limited amount in stock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wait if you can.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not mindblowing but a good next step in gaming. Will be better once there are more optimized games for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a playstation guy had a ps1 ps2 ps3 and ps4. Decided to make the switch and try Xbox glad i did the design of the series x is great the graphics are awesome and you can play some original xbox games 360 games and one s games on it ps5 can only play PS4 games Microsoft went above and beyond on this console glad i didnt get the ps5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    broke after 20 days of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to send it back to xbox to get it fixed with the soft ware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox is a great console but it harder for me to work because I’m more use to the ps

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing Special (Yet?)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for anyone stressing about finding one & is upgrading from the previous generation: I honestly haven't touched it since setup/transfer. Not saying it's bad or doesn't deliver on what is advertised (it does what it says). But you will get exactly as much use out of this AT THE MOMENT as you do your Xbox One (or One X or whatever); it'll all just run faster. For me, there is no truly next-gen offering right now that makes this a necessity. Sure, that will change in the fall - highly anticipating the next Battlefield & Forza for instance - but until then, it's just visually updated games you probably already have. The interface is also exactly the same which is fine except that every time you boot it up it just underscores the fact that there really isn't THAT big a difference at the moment. TL;DR there's no rush. If you stumble upon one, go for it! But there is no need to scour the web, set up alerts, hammer the refresh button, etc. right now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT SYSTEM but lacks NEXT gen games 2 play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT NEXT GENERATION CONSOLE. The only down side is not alot of next generation Xbox series x games to play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New xbox,the latest and the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like the latest and the greatest and this x box does it all, now i might need to upgrade the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Love all access two years of game pass ultimate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console seems to be less powerful than my xbox one, i have been spending a lot of time on the Xbox support team. Also this is the 2nd one. Best Buy thankfully replaced the first one. But thats not a Best bBuy issue, their services is great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a powerful console. I like that fact that it doesnt take up to much place

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console is exactly what i needed. The set up with game pass is pretty cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast system. Not too much of an upgrade if you had the one x with an external ssd drive though.

    I would recommend this to a friend