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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1712 Showing 34,221-34,240 of 36,773 reviews
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope system I was happy to find one was looking everywhere for one. Just needs more games for next gen

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The x box x is awesome, it meets and exceeds my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves it. Got him as a gift now he thanks me every day. Lots of game he can play on.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      A new Xbox Series X sounds like a fantastic gift for your son! We're delighted that he loves it, too. Thank you for sharing your experience; we hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great updates

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many updates from previous x box one version. Arrived promptly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Series X! Although, it has froze up on me a few times. Hope that's not a foretelling issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still havent played it. Just wanted to have it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful machine. I really have enjoy seeing my games in this level of quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Xbox To Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Xbox console. It's fast and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good play it all the time teehjfryhcdergxdvfdergtr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezes with certain games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but already freezing...they charge so much, make it hard to preorder and still having issues.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your new Xbox Series X. We recommend making sure that it is placed in a well-ventilated spot to avoid overheating, which could lead to shutdowns. Try to keep 6-9 inches clear around it and make sure that its vents are unobstructed. If that doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good load times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the console for almost a month, the UI is... interesting. the console is very quiet, except when I put a disc in for the first time, and it made alot of loud jarring noises, but after few weeks that sound is gone, I assume it was just the disc drive getting used to playing discs. Load times are crazy fast and it's my favorite part of this console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Series X. We're glad that you're enjoying its lightning-fast load times and (mostly) quiet operation. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great quiet console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to find one but the wait was worth it. Using a series S as a placeholder is a sad life with little storage. Be aware that you're going to be paying insane prices for extended storage. 2 years later and still only one option that's dropped $10 maybe $20 if you're lucky since launch. At least on my PS5 there are some options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful console, not a bad design, but I prefer to play on the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the price tag

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying I realized how expensive it was and returned it,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD CONSOLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a big fan of XBOX but the console is cool and the graphics are good. I still prefer the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is no exclusive games at the moment Definitely worth it if you get gamepass ultimate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best self care xmas present ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancée and I bought this as our Christmas gift to each other and split the cost. Holy heck has it already paid for itself tenfold - now we sit on the couch and play video games together. Also HIGHLY recommend getting the xbox membership. Was pleasantly surprised to find more than a few triple a titles there in addition to old favs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an XBox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its an X Box series X. Its extremely over priced in my opinion but the hubby wanted it. There are some kinks as far as connectivity and game updating, but hopfully that will be fixed soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system. 4K is big improvement over pervious

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are a marathon better rhan regular Xbox One!

    I would recommend this to a friend