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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36774 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1714 Showing 34,261-34,280 of 36,774 reviews
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but no new games so that’s a bummer. I have no issues with the console. Great graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did a pretty good job with this generation of gaming. Streaming games is a new way to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Came with 2 yrs game pass. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sxs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system unless you keep it on constantly like me, it will shut off randomly overnight

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us! We're thrilled to have you on Team Xbox, and excited that you are enjoying the next-generation computing power and look of your new Xbox Series X Console. We're sorry you have experienced an issue with the unit shutting off, and think we can help. The issue may be related to overheating, and we've included a link to our collection of helpful resources, built to help users just like you. Find all you need to keep those sessions going, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Day 1 Release

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product shuts off every now and then randomly. As well as the controller randomly disconnecting.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    XBox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still looking for a big difference in graphics between it an xbox 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will eventually be perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system but the bugs at the first release can be very frustrating. Overall, I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the past generation. Nice to finally have the console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Launch problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but my luanch console is having a lot of problems so I will be exchanging for another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy drive up pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy pickup experience. Locking in the order was a trip though I tell ya.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Runs hit. May need external fan if you place in a cabinet with limited ventilation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system, bot not much new stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, big upgrade from One S. Not enough new features to make it feel really next gen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How long must we wait for true next gen titles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen updates for last gen games are excellent, but how long must we wait to play something new and exciting. Sony has a great lineup for 2021 and already has multiple new next gen games available. Microsoft always seems to be lagging behind and throwing around the same but wait and see, while sony is delivering multiple game of the year contenders.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but wish they changed the home screen and gave more features other than quick resume

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what is expected. Good system, fast. Glad I purchased (even though was hoping 4 ps5)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy that you are happy with the Xbox Series X and how fast it is. Thank you for sharing your thoughts.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Recommend the ultimate game pass also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying the console very much. Only downside is no Xbox exclusive games. Performs and runs well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best console ever the graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from the xbox one to the series x. As far as new titles go, the graphics aren't terribly different but it could also be because my 4k tv is a little older. I will say every game I've played runs so much smoother though. That's where the series x really stands out to me. Everything loads so much more quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Not truly 100% backwards compatible. Great speed and graphics. 4K is nice too

    I would recommend this to a friend