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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36577 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1715 Showing 34,281-34,300 of 36,577 reviews
  • Rated 4 out of 5 stars

    Good console, poor availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Handel's is wonderful. Just very hard to get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to switch back and forth with along with my PS5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a 360 and man does this console show the greatness of xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few bugs and glitches on launch week and some tweaks needed but otherwise great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience playing on this Series X. I made the right choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a little better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little better than the xbox one s, i had. It sucks that i can not use my old game storage drive for games now that they force you to store games internally, kind of feel like it is a ploy to force you to buy there seagate expansion drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought a faulty console, but it was worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a faulty system that shuts off randomly at least a day. Will look to have repaired when I know the wait time will be shorter. But other than that the console is amazing. Load times are as short as advertised and the 4k resolution is pretty sweet to look at while playing games such as AC Valhalla & NBA 2k21.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Quise,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    great Upgrade from Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Upgrade from the xbox one. but it's missing the HDMI and Optical Audio.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get a ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely go with a ps5 Bought the Xbox for a family game console. I have my ps5 and it’s sooo much better. Xbox feels so clunky. Even the controllers are more expensive and have less features. If you are an Xbox fan then it does what it advertises so can’t complain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good 4 star good good 4 star good good 4 star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Features Galore!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick resume is a life changer, I wish the switch had it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth rushing out to get because not many launch titles. But a great system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next-Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a next-gen system. Fast.easy setup. Big setup from an Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, would recommend to buy if you can find it in stock haha

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox Series X! We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    SeriesX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is better. That’s pretty much the bottom line.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Haven’t used a better console than this p

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, it’s really good, but it’s nothing that will blow you away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet. Graphics are awesome. Wish they had some better games at launch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family member very happy to have new console and play online with friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Xbox player since the 360 , and purchasing the series x is the first time I ever had problems one , like slow loading in game content for 1

    I would recommend this to a friend