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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36776 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1716 Showing 34,301-34,320 of 36,776 reviews
  • Rated 4 out of 5 stars

    The new generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this new all black look that Microsoft decided to go with and I enjoy the powerful system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was a little damaged. However the console worked very well. It was amazing at 8k gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dunno yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue. Microsoft instructed me to go to a certain blogger and do what they said. Did not work. Did a reset and that worked. Microsoft tech help does not exist. Spent hours searching. If I could do over would give Playstation a good look. Don't know need more time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great system.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Finding one was a bit of a challenge. Games are lacking a little bit right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What’s the difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it but really can’t tell a difference from the Xbox One

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbone Series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but you need to wait until good games to come out for it to be worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Big X!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger,faster,better,best version yet! Worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade compared to the Xbox One X. The graphics are improved and the loading times are so much faster for games. I have it stored in an enclosed cabinet area and it cools itself efficiently and does not overheat. The controllers feel better too even though they are not too much different from the last version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console! Best buy also has a pretty good purchase and pick up system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try to get a PS5 instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trade off of you just can’t find the PS5 but everything about the PS5 just feels better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as the PlayStation 5, but still a good powerful console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphics are amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are on point, system is bigger than I actually thought. But over all very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox made a strong comeback!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually a PlayStation guy but had to get both this time around Xbox series x is amazing!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Boston,

      Welcome to the Xbox family! We're glad that you're enjoying your new Xbox Series X. Thank you for sharing your experience; we hope you have a lot of fun with your console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    No need to pay this if you have Xbox one or 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, there isn’t enough difference from Xbox one to this to justify the price. There is always communication issues from game to game lobby. It kinda sucks to be honest. You still have to download disc, which is a stupid purchase because if the disc gets scratched your out of luck vs an electronic purchase

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surprise gift for my teenage son. Good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great & Powerful Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and Quiet Console but not many really good games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much faster unit compared to my older xbox one s.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just buy a PC2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe this machine is what Xbox thinks is so great…..where are the 9th gen original games at there Microsoft?!?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine much better than the one s and great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new xbox is amazing, got it about a year ago and it still runs like new.

    I would recommend this to a friend