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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36586 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1717 Showing 34,321-34,340 of 36,585 reviews
  • Rated 4 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been waiting for this console for a while ps5 is proly better option for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality console. Not as flashy as the PS5. Works well. Games are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty plan for game consoles good price...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast but not having very many dedicated series x games is the problem

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Edward,

      We are happy to hear that you are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads faster and graphics are sharper which is better than any prior version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flip Adelphia

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox prices plunge so almost got stuck with this system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Download speeds are incredible just a little bulky to look at

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nate,

      Thanks for sharing your thoughts about your new Xbox Series X. We're glad that it's working well for you and that you're happy with its download speeds. If it's a little too bulky standing up, you can also store it on its side without negatively affecting its performance.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than advertised. Tends to run hot. Keep in well ventilated area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. It is well worth the money!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brandon,

      We're happy to hear you are pleased with your purchase! Your new Xbox Series X Console is a truly powerful gaming machine, primed and ready to take on all of the exciting features and gameplay associated with next-generation gaming. We're thrilled to have you along for the adventure! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    No base model only all access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that i could only buy all access why no base model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XsX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun, better graphics, smaller than I thought. Overall great purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that you are happy with the Xbox Series X and its amazing graphics. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Supposedly new. Didn’t work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work!!! supposedly new! . When we started up the system it wouldn’t go past the update screen. Had to go to the store to return the product and we were told we got a lemon and there was no more in stock and the Xbox’s were sold out. We couldn’t even order it online or have it shipped to us. Awesome feeling to tell my child their Christmas gift had to be returned. All they gave me was a gift card and told me to check back for when they might have it in stock.id give them zero stars if that was an option

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation can eat it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome, graphics, load speeds, frame rate etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great running gaming machine. Games load up quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kota,

      We're happy to know you have found your new Xbox Series X Console to be easy to use, and to support all of the next-generation features you were looking for! Whether it be its reliable performance, near-instant load times, or simply its overall aesthetic and feel, we're thrilled you are enjoying your time with it. Thank you for sharing your feedback with the community! We appreciate your insights.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. Easy to use. Love the XBox series X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console but ps5 is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your typical Xbox console. Not much for games right now. Enjoy my ps5 more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    upscaled looks great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! games from xbox 1x look very nice upscaled. I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HALO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, Look's cool big brick on my desk. Xbox it's to play halo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have received the console on launch date like most places did. Best buy didn't ship until launch date and sat 8 hours away on launch date for 2 days. I will never pre-order or recommend best buy for a pre-order in the future. Also i will have nothing but poor things to say about best buy from now on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast but won’t know how good it is for some time to come unfortunately

    I would recommend this to a friend