Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36777 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1718 Showing 34,341-34,360 of 36,777 reviews
  • Rated 4 out of 5 stars

    A great machine that polishes up even older titles

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my games never looked better. the load times are so much faster. Especially on Metro Exodus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game was well worth the wait! My husband was so excited when he finally received it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing this with us. We are happy to hear your husband is loving it. What an awesome Christmas gift.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as always and got it for good price and its worth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's an Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can i say, it is an Xbox. i have had many of the previous versions and they usually only last a couple of years before they die or need some serious repair. i guess we will see if these are any better. the games are lacking in numbers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a great system!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the Xbox! It’s a great system and a much bigger upgrade than previous models!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that you're enjoying your new Xbox Series X. It's great to hear that you consider it to be a big upgrade over its predecessors, too. Thank you for sharing your thoughts; we hope you have fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    series x.. where's the hdmi2.0 monitors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast, but has crashed on me plenty of times, disappointed there were no launch titles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for grandson he happy with it says works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox Series X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this, more of a PlayStation guy but am very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console it's great wish it uploaded a bit faster but it is what it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is nice. Load times are improved but is that worth the upgrade? I’d say no. You still need a high quality monitor to truly get see the performance upgrades, 4K and 120fps. Also they took away the optical audio port so if you had a high end headset it now sounds terrible. I regret buying this and wish I would of built a PC

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sort of hate corporate forced purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available at Best buy but only if you buy the required Ultimate pass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product little expensive but that’s expected the load times are extremely fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Changed my gaming life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything loads do much faster. Online lag is much less noticable. Some how the controller has trouble getting my older xbox headphone's mic to work. They work just fine on the old controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just need games

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid peice of technology. Quick resume is a plus. Just waiting for next gen games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Loads games faster, better graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I was able to get the PlayStation :( . Every time I tried itjust said out of stlck :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to get my hands on one of these for over two years and now that games are starting to be current gen only it was time to pull the trigger, Best Buy made the buying process easy and the setup process was simple, now i just need a better TV to take advantage of the processing powerof this beast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system! Slight upgrade from Xbox One X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console for first party games! Not a very noticeable upgrade from xbox one x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xmas gift ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my guy for Xmas. I happened to log in at the right time and secured one. The order came early and it was no hassle picking it up. He set it up with ease and has been playing Cyberpunk non-stop saying how much he's enjoying the new gaming system. He is a very happy boy! What more could I ask?!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As assumed launch item expected to have bugs. Hopefully with updates issues will be fixed

    I would recommend this to a friend