Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Fun!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Xbox is always fun and this does not disappoint.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Creating a product that increases the fun level in the lives of our users is at the core of what we do, and we're thrilled you are enjoying your time with your new Xbox Series X Console! Whether it be the improved graphics quality, optimized computing power, added Quick Resume functionality, or simply the whole package, we're thrilled you have found it to be a beneficial addition to your gaming setup. Thank you for sharing your experience with us! We're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product overall, no complaints, other than how hard it is to get.
I would recommend this to a friendAA Non-Rechargeable Batteries = DOA
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The console is good enough but not as good as the PS5. It's 2020, Microsoft. AA Batteries for your controllers? Really? I know times are tough, but you really should have cut corners somewhere else. Absolutely inexcusable not to have long lasting rechargeable batteries/controllers in this day and age.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that you're enjoying your new Xbox Series X for the most part. While many of our customers enjoy the freedom of using disposable batteries in their controller, we understand that others would prefer rechargeable. We recommend investing in the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
Xbox series x
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome console.. I love this console it does everything and more ..
I would recommend this to a friendBig Upgrade, New Bugs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than the One X but has it's own bugs. It is an upgrade over the 1X.
I would recommend this to a friendSorry excuse for an upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If my Xbone hadn't been dying and so many games now being "optimized" for the X/S I wouldn't have bothered. The 1 TB of internal storage is a joke for how over bloated and the limited storage expansion options are a joke. Still I will give credit where it's due. The game do a bit look better and play a bit better. The control is an Xbox control so like all of them it works good and feels good in my hands.
No, I would not recommend this to a friendOwa owa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy it, it’s good. By far the easiest site in my opinion to get one.
I would recommend this to a friendSystem is cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system itself is fine but the hassle trying to get it was a headache.
I would recommend this to a friendSeries X Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent was expecting more probably need to wait for better next-gen games.
I would recommend this to a friendGood but not amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad system just not as amazing as I expected
I would recommend this to a friendGood, but has heat issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but it overheats when games are graphically intense
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking a few minutes to walk us through your experience, we appreciate it. We're sorry to hear you've run into an issue with your new Xbox Series X Console overheating, and would like to offer some support. Below is a link to our collection of helpful resources, designed to assist our users in troubleshooting any issue they may encounter. Find all you need to create a more suitable environment for you setup, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console
Happy Gaming,
Brad - Xbox Customer Care
Good Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to buy a cover for the top ventilation system.
I would recommend this to a friendXbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fasted and better quality than the previous Xbox.my son loves it!
I would recommend this to a friendFantastic gameplay.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing console. Needs faster load time and storage.
I would recommend this to a friendGood overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and performs good…………………………………………………………………….
I would recommend this to a friendOkay next gen console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not better than the ps5 because of lack of exclusives.
I would recommend this to a friendPurchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and curbside was very helpeful. Will do again
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Ryan,
It's great to hear that you had a good pickup experience! Thank you for sharing your thoughts; we hope you have fun with your new Xbox Series X.
Happy gaming,
Chuck
Xbox Customer Care
Good but not better than PS5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing better than PS5, competitive, but prefer PS5 console.
I would recommend this to a friendXbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good.....................................................................
I would recommend this to a friendLogical Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have both of the new console generations and find myself using the PlayStation 5 a whole lot more. I definitely like the Xbox series X, it’s a logical upgrade from the prior generation. There just isn’t any software updates or games that blow it out of the water yet. I’m hopeful though!
I would recommend this to a friend