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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36777 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1720 Showing 34,381-34,400 of 36,777 reviews
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use. Very fast functionally compared to Xbox One’s. Overall really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xsx

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this brand new gen console, my family is going to use it all the time!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Evan,

      We're thrilled that you love your new Xbox Series X! Thanks for sharing your thoughts; we hope you and your family has an amazing time using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    New Xbox.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad system. If you can, get the PS5. If not, this will do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait for the exclusives

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t feel next gen atm. Same controller same U.I like really Microsoft ?? The console itself is simple and clean. It’s suppose to be the most powerful console but unfortunately it doesn’t have any games that show off that power. Having back compact is great and all but why would I want to play old games on a next gen machine ??

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much money but overall, great quality. Cant wait for more games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerfull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, very powerful. Only downside is it lost the HDMI in from the previous gen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost but not quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek. Loads fast just need some software that is newer to show the true power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is nice but the game pass is the best thing out now!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download times are much faster compared to the Xbox One, loading screens are quicker as well. Porting your gamer tag over from the One is easy as well. Pretty much every game from the 360 and One are backwards compatible also! Super pumped my wife got it for me for Christmas, wish she’d let me play it more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, I have a blast playing it, graphics are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine but PS5 gets used a lot more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Extremely fast. But I still prefer PlayStation. My PS5 gets way more use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system that brings me much joy. Only issue is the hole in the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pc will serve you better, but for the price it is a great value

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX at its best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox surpasses all expectations and major upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast and it runs games much more smoothly compared to last gen

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The smooth operation of your new Xbox Series X Console is truly remarkable, and a sure-fire sign of the good things to come in the next-generation wave of gaming. We're excited to hear you are enjoying your time with it! Thank you for sharing your experience with the community. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great follow-up to the One X.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek system, whisper quiet and snappy. I just wish there were more games available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are happy that you are enjoying it and how quiet it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    System

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My power button started acting up after owning it for about a year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome current gen system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Backwards compatibility and a grey game library

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good New Generational Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good new generational console but still lacking behind PS5 but not that far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First wave of series Xs and next gen games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading times, great graphics, bugs with next gen games like black ops Cold War.

    I would recommend this to a friend