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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36782 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1721 Showing 34,401-34,420 of 36,782 reviews
  • Rated 4 out of 5 stars

    Great follow-up to the One X.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek system, whisper quiet and snappy. I just wish there were more games available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are happy that you are enjoying it and how quiet it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Awesome current gen system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Backwards compatibility and a grey game library

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    System

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My power button started acting up after owning it for about a year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good New Generational Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good new generational console but still lacking behind PS5 but not that far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First wave of series Xs and next gen games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading times, great graphics, bugs with next gen games like black ops Cold War.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, looks incredible, lots of fun. Cant wait for more titles to be released.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PS5 Consolation Prize

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, powerful specs. However, not the best looking aesthetically, just a box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smol yet Stronk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe how fast and powerful this new xbox is. Ive had the original xbox one for over 10 years no problems , i upgraded to the new series x and couldnt be happier. Unless you want to pay extra for a PS5 just to play their exclusive games go ahead, but this xbox is just as good as the PS5 if not better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Glad Best Buy had these available for order and did it with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recipient happy to get one. was not expecting it. must be a better way to buy one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky and was able to get the preorder love the upgrade I made to my gaming set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox good, best buy bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is fine but best buy is trash. I ordered the console the day you could preorder and they didn't ship it until the night the console was released. Can't use the covid excuse either because they didn't ship it until that night. All other company's were able to have the consoles delivered to people's houses but best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X leagues above older Xbox consoles

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the MSRP, 4 stars because of the poor rollout strategy by Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console with good speed and graphics is a bit larger but fits on tv console well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to grab for my cousin, Love it, hope more game will come soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play games better than before. Great value if you don’t want to spend on a gaming PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than xbox series s, but still a little to heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Boi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great can’t wait to use it .been waiting a good min

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good system works well not as much fun as the playstaion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x vs Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay not better than Ps5 only think I like is halo and gears of war

    I would recommend this to a friend