Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36604 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1722 Showing 34,421-34,440 of 36,604 reviews
  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. I never use it. He seems to love it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for a friend, it's exactly what they wanted!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    waiting for games

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good console, just waiting on the games to take advantage of the power

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't opened its a Christmas present but xbox could've been smaller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few issues with crashing but beyond that it’s incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad loads very fast

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad better graphics then the last xbox everything else is similar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The wait was worth it I love all the graphics in t

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait was worth it I love all the graphics in this new game

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're thrilled to hear that your new Xbox Series X was worth the wait and that you're enjoying its enhanced graphics capabilities. Thanks for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Poor customer service from Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My xbox series x has issues that xbox customer service coukd not fix they are going to replace my xbox they said I coukd go back to Best Buy to exchange it for a new one. Best buy said that i bought it 8-26-2024 and its oassed the 15 days and said they cant do it. I told them Xbox said I can return for a new one and I have a email stating that. Best Buy said they do not send them back anymore and Xbox lied to me . I wish I new that before I bought it from Best Buy. I WOULD have went elsewhere. I even bought the 3 year service plan from Xbox.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took awhile for me to get this product. So far, it has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for my son. He loves it and uses every weekend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a valued addition to your family's next-generation gaming setup! Whether it be the optimized performance metrics it hosts, enhanced graphic capabilities, or added features like Quick Resume, we're thrilled you are loving your new Xbox Series X Console. Thank you for sharing your story! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Next gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade on the previous generation. Can’t wait for more games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tobert,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good home console, it does a better job than previous generations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful System, famously easy setup and use, great gaming system

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that the Xbox Series X was easy for you to set up and that you are enjoying it. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not missing anything if u already have Xbox one x if not then get it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase from Best buy love my store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun. The graphics look fantastic? We need more games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    That good good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but halo is delayed and there isn’t enough games to play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the Xbox is awkward for desk, need some getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmm

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an x box. It's a pain in the butt, causes chronic conflict in my house, and the money driven company makes you replace games and purchase multiple subscriptions for 2 people to play in the same house and prevents my kids from learning any self discipline at all. If you like losing yourself in a video game for hours and hours and shut out everyone you know, this is the machine for you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Different UI soon please

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but wish UI was a bit different than last generation

    I would recommend this to a friend