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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36604 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1723 Showing 34,441-34,460 of 36,604 reviews
  • Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Fun to use. Performance is impressive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      From an easy setup process, to exciting gameplay and functionality, your new Xbox Series X Console has been designed to offer our users the most advanced and optimized gaming experience on the market today. We're happy you've been impressed by its performance! We're happy to be a welcomed addition to your next-generation gaming setup. Thank you for sharing your thoughts with the community! We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Amazing console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved was easy to get with the new queue system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Graphics and amazing game console. Awesome!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sticking with PC for now.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this an average star rating. This console is really great. I appreciated the FPS boost in my old games; however, this console doesn’t feel next-gen yet. Especially since games are lacking. I might update my review after I see official changes in the game roster.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came with a few hits but the Xbox worked completely fine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster than the old one . Also better graphics. Way more storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the pick up was fast. Customer service was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite ready but super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but has issues waiting on software update to give final review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you liked the xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An xbox one with much better loading and better fps/graphics

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Juan,

      We're excited to hear you have noticed the improvements we've made in your new Xbox Series X Console, and thrilled to host your next-generation gaming experience! From near-instant load times, to optimized computing power and graphics capabilities, you truly hold the power in your hands. Thank you for taking some time to share your thoughts with the community! We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Sheeeesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Gamepass…Xbox needs more games though but I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Series X - Is it all that and a bag of chips?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nestled safely under our tree..If I have to guess. I go 3 stars. I’m sure it’s pretty bad to the bone, but I’m also sure it will have some annoying crap I will have to figure out or wait for Microsoft to fix all the bugs.. That’s It, that’s my review!! 1 bug everyone knows the rules!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok with no games but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console, nothing about feels like “next gen” and besides game pass, u just don’t know what to play, I understand exclusives r coming later but I want something to play now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who has this has to wish it was a ps5, that controller tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming system. Wish they'd of upgraded the controller though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent System and recommend if you can’t get your hands on a PS5.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Nice looks. I highly recommend it for every one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! Controller randomly disconnects sometimes though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience with us! We're sorry to hear you are having connectivity issues. In this case, we recommend visiting the following link, which hosts helpful how-to guides and tutorials on solving some of the more common problems; including controller connection issues: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Console. Shipped very fast. Next gen graphics are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beast of a console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade from the Xbox one and so much more powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox for life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller then the ps5 Xbox live bad little hot less RPGs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bob,

      Thank you for taking a few minutes to outline your experience for the community! We appreciate it. We're sorry to hear you've had an issue with your new Xbox Series X Console running a bit warm, and would like to offer some guidance. Below is a link to our collection of helpful how-to guides, designed to assist our users in achieving an ideal configuration for their home setup. Find all you need to keep your system running smooth and cool, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft