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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36787 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1724 Showing 34,461-34,480 of 36,787 reviews
  • Rated 4 out of 5 stars

    Onw X box series X box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks like a mailbox. Got this for my brother. I'm sure he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play. Could use more internal storage than what it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    U don’t even have new games .... only 8k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t stand I have to upload all my hairs again . And Cyberpunk has glitchesss .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful but not have games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and powerful machine but need games. In the future maybe worth the purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new Xbox for my husband who had an Xbox 1 for like 15 years. Although I was really excited about this, and so was he, This model constantly needs to update every time you turn it on. It also takes a long time to open up the app of your choice. Our 15-year-old Xbox works better than this one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console with high quality resolution and great games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frame rate

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame rate doesnt drop like the series s or the xbox one x. The load time is much faster than the series s. You can play phisical media, has more storage space, 4k looks amazing, the xbox game pass is really good. Its a great console and machine. I just wish there were more exclusive games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for gaming. Glad I got it when I got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console but no exclusive launch games. Can’t wait for Halo forza etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective power supply. Common issue (late-2021)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is incredible…when it works. We began having issues after the 2nd week of use. The console began shutting off randomly for a few days until finally it would only remain on for 5-10 seconds. Googling and a bit of research shows this to be a common problem for people and is a major hardware defect. Something is wrong with the internal power supply in many of these consoles. Buyer beware…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like design Packing Beautiful gift and really fun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this needs is more games to be released! the system it self is great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you love your new Xbox Series X Console! We're proud of the package we've put together, and thrilled you've found it to suit your needs as a gamer. Thank you for sharing your thoughts! When building out your game catalog, there's simply no better companion than Xbox Game Pass Ultimate. Gain access to hundreds of titles, hand-picked from across all genres of gameplay, and available to play instantly. Find all you need to know to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few bugs and glitches on launch week and some tweaks needed but otherwise great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought a faulty console, but it was worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a faulty system that shuts off randomly at least a day. Will look to have repaired when I know the wait time will be shorter. But other than that the console is amazing. Load times are as short as advertised and the 4k resolution is pretty sweet to look at while playing games such as AC Valhalla & NBA 2k21.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Quise,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    great Upgrade from Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Upgrade from the xbox one. but it's missing the HDMI and Optical Audio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console, poor availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Handel's is wonderful. Just very hard to get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    has potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console with more games to come in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth rushing out to get because not many launch titles. But a great system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a 360 and man does this console show the greatness of xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience playing on this Series X. I made the right choice.

    I would recommend this to a friend