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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36789 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1727 Showing 34,521-34,540 of 36,789 reviews
  • Rated 4 out of 5 stars

    Flip Adelphia

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox prices plunge so almost got stuck with this system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console but ps5 is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your typical Xbox console. Not much for games right now. Enjoy my ps5 more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty plan for game consoles good price...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great running gaming machine. Games load up quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kota,

      We're happy to know you have found your new Xbox Series X Console to be easy to use, and to support all of the next-generation features you were looking for! Whether it be its reliable performance, near-instant load times, or simply its overall aesthetic and feel, we're thrilled you are enjoying your time with it. Thank you for sharing your feedback with the community! We appreciate your insights.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    upscaled looks great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! games from xbox 1x look very nice upscaled. I recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have received the console on launch date like most places did. Best buy didn't ship until launch date and sat 8 hours away on launch date for 2 days. I will never pre-order or recommend best buy for a pre-order in the future. Also i will have nothing but poor things to say about best buy from now on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No base model only all access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that i could only buy all access why no base model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. Easy to use. Love the XBox series X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation can eat it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome, graphics, load speeds, frame rate etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast but won’t know how good it is for some time to come unfortunately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HALO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, Look's cool big brick on my desk. Xbox it's to play halo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but the UI can be improved cause it’s the same as last gen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AA Non-Rechargeable Batteries = DOA

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is good enough but not as good as the PS5. It's 2020, Microsoft. AA Batteries for your controllers? Really? I know times are tough, but you really should have cut corners somewhere else. Absolutely inexcusable not to have long lasting rechargeable batteries/controllers in this day and age.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Xbox is always fun and this does not disappoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Creating a product that increases the fun level in the lives of our users is at the core of what we do, and we're thrilled you are enjoying your time with your new Xbox Series X Console! Whether it be the improved graphics quality, optimized computing power, added Quick Resume functionality, or simply the whole package, we're thrilled you have found it to be a beneficial addition to your gaming setup. Thank you for sharing your experience with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, no complaints, other than how hard it is to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Upgrade, New Bugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the One X but has it's own bugs. It is an upgrade over the 1X.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i could have ever imagined!!!! Recommend to anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear the experience was beyond your wildest dreams! We're proud of the next-generation gaming package we've put together in your new Xbox Series X Console, and couldn't be happier that you're loving the game sessions it hosts. We're thrilled to receive your recommendation! Thank you for sharing your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console.. I love this console it does everything and more ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the gpu crisis that is plagued this world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent was expecting more probably need to wait for better next-gen games.

    I would recommend this to a friend