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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36791 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1731 Showing 34,601-34,620 of 36,791 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took awhile for me to get this product. So far, it has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The wait was worth it I love all the graphics in t

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait was worth it I love all the graphics in this new game

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're thrilled to hear that your new Xbox Series X was worth the wait and that you're enjoying its enhanced graphics capabilities. Thanks for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade on the previous generation. Can’t wait for more games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tobert,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good home console, it does a better job than previous generations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for my son. He loves it and uses every weekend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a valued addition to your family's next-generation gaming setup! Whether it be the optimized performance metrics it hosts, enhanced graphic capabilities, or added features like Quick Resume, we're thrilled you are loving your new Xbox Series X Console. Thank you for sharing your story! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Totally disrespected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk who assisted me at checkout was very rude!!! Why after I spent almost 1000 with you guys.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not missing anything if u already have Xbox one x if not then get it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful System, famously easy setup and use, great gaming system

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that the Xbox Series X was easy for you to set up and that you are enjoying it. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Another xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the Xbox is awkward for desk, need some getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    That good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but halo is delayed and there isn’t enough games to play

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Video issues from day one.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Not so good for watching video. Screen frequently changing resolution. switching to static with a pink bar across the screen. Plays video with no sound. freezes video, sound keeps going. loses video signal completely. Tells me I do not have the right to view blue rays and DVDs. then plays them and tells me again I do not have the right to view them. No Xbox media remote will adjust the volume. Will not link to Alexa for voice commands. Going to reconnect the old Xbox one X to watch videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different UI soon please

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but wish UI was a bit different than last generation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun. The graphics look fantastic? We need more games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase from Best buy love my store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came with a few hits but the Xbox worked completely fine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster than the old one . Also better graphics. Way more storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Fun to use. Performance is impressive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      From an easy setup process, to exciting gameplay and functionality, your new Xbox Series X Console has been designed to offer our users the most advanced and optimized gaming experience on the market today. We're happy you've been impressed by its performance! We're happy to be a welcomed addition to your next-generation gaming setup. Thank you for sharing your thoughts with the community! We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Not quite ready but super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but has issues waiting on software update to give final review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sticking with PC for now.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this an average star rating. This console is really great. I appreciated the FPS boost in my old games; however, this console doesn’t feel next-gen yet. Especially since games are lacking. I might update my review after I see official changes in the game roster.

    No, I would not recommend this to a friend