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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36791 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1732 Showing 34,621-34,640 of 36,791 reviews
  • Rated 3 out of 5 stars

    Xbox Series X - Is it all that and a bag of chips?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nestled safely under our tree..If I have to guess. I go 3 stars. I’m sure it’s pretty bad to the bone, but I’m also sure it will have some annoying crap I will have to figure out or wait for Microsoft to fix all the bugs.. That’s It, that’s my review!! 1 bug everyone knows the rules!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming system. Wish they'd of upgraded the controller though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally back in stock so I upgraded from Xbox One S. There's noticeable performance increase and love the quick resume to switch games. I wouldn't say it's a completely new system and most people wouldn't upgrade but it does have it's benefits. Especially loading games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who has this has to wish it was a ps5, that controller tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent System and recommend if you can’t get your hands on a PS5.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved was easy to get with the new queue system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the pick up was fast. Customer service was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Graphics and amazing game console. Awesome!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you liked the xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An xbox one with much better loading and better fps/graphics

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Juan,

      We're excited to hear you have noticed the improvements we've made in your new Xbox Series X Console, and thrilled to host your next-generation gaming experience! From near-instant load times, to optimized computing power and graphics capabilities, you truly hold the power in your hands. Thank you for taking some time to share your thoughts with the community! We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Beast of a console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade from the Xbox one and so much more powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Console. Shipped very fast. Next gen graphics are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Nice looks. I highly recommend it for every one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good! Controller randomly disconnects sometimes though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience with us! We're sorry to hear you are having connectivity issues. In this case, we recommend visiting the following link, which hosts helpful how-to guides and tutorials on solving some of the more common problems; including controller connection issues: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Sheeeesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Gamepass…Xbox needs more games though but I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xsx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for Christmas and it took some hard work to find it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great next gen console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Microsoft did a great job on next gen hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox for life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller then the ps5 Xbox live bad little hot less RPGs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bob,

      Thank you for taking a few minutes to outline your experience for the community! We appreciate it. We're sorry to hear you've had an issue with your new Xbox Series X Console running a bit warm, and would like to offer some guidance. Below is a link to our collection of helpful how-to guides, designed to assist our users in achieving an ideal configuration for their home setup. Find all you need to keep your system running smooth and cool, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Yep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mhm al is the first part with the latest version is available

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry excuse for an upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my Xbone hadn't been dying and so many games now being "optimized" for the X/S I wouldn't have bothered. The 1 TB of internal storage is a joke for how over bloated and the limited storage expansion options are a joke. Still I will give credit where it's due. The game do a bit look better and play a bit better. The control is an Xbox control so like all of them it works good and feels good in my hands.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Love the size of it, much smaller than the ps5.

    I would recommend this to a friend