Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36791 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1733 Showing 34,641-34,660 of 36,791 reviews
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is ok for basic gaming. If youre getting into the more advanced games, get a pc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok with no games but

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console, nothing about feels like “next gen” and besides game pass, u just don’t know what to play, I understand exclusives r coming later but I want something to play now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good shape and design vrs playstaion 5. Make sure to get warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs More Games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great system but is lacking in a game library.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hmm

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an x box. It's a pain in the butt, causes chronic conflict in my house, and the money driven company makes you replace games and purchase multiple subscriptions for 2 people to play in the same house and prevents my kids from learning any self discipline at all. If you like losing yourself in a video game for hours and hours and shut out everyone you know, this is the machine for you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice... If you have the right setup being TV and cables...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step up from the last. Graphics are good. Happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son asked for this Consol

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son asked for this Consol. He loves it and would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has great power. I was truly surprised at it power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True next gen. Super quiet. Truly amazed would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good buy but it continues to freeze and shut off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console ever made!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, highly recommend for gamers who enjoy high quality gaming. Amazing fps and great for playing new gen games, love the resume game feature and fast install speeds. If your looking for a powerful gaming console then look no further than the series x

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluray

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough new games yet but like the bluray player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow download

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still takes to long to load games. Even from a disk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent system. Ordered and shipped in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, runs everything fast. Not as cool as the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easiest experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy smooth and convenient. Great customer service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frequent disconnects and crashes

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own every xbox console made. This one is ridiculously quiet and looks great. Never had any issues [well other than red rings with the earliest consoles] and my xbox series s and series x had constant controller disconnects. This hapoens with brand new controllers. Frustrating as CoD Vanguard and Forza Horizon 5 are challenging to win online when you controllers malfunction. Also have experienced crashes back to home screen way more than prior consoles. 4k 120hz via hdmi 2.1 is slick when things arent crashing or disconnecting. You might skip this covid console generation. Our gaming pc has literally no issues and if you can get a geforce 3070 youll be happier there.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine...but still a tiny bit buggy. No launch titles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe wait for the Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get the series X. The Best Buy process was pretty smooth once it was in my cart. I give it a 3 star rating because within maybe 2 hours of playing the Xbox died and wouldn’t turn back on. Having to go through the process of sending it back is a pain.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Enrique,

      We're sorry to hear that there's an issue with your new Xbox Series X. Our team at Xbox Support may be able to help. Please contact them here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft