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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36791 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1740 Showing 34,781-34,800 of 36,791 reviews
  • Rated 3 out of 5 stars

    Good luck and not worth the hassle

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the console, but for as hard as these things are to get in stock I was expecting more. Can’t honestly tell the difference between this and my Xbox one X. No special exclusives.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to this console and although it has a lot of positives about it the main problem is that it shuts off without warning mid game. Not sure what to do but you can’t get through 30 min of gaming without it shutting down.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Robert,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Nice graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system great graphics. Games are expensive and you can only have about 6 games on it before you run out of storage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Wasn't at all interested in hopping into the newest console generation at launch because of the availability fluster cluck making things a nightmare. Happy I waited. Even happier to have my Xbox SX.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts down several times during start up. Controller often wont connect. Plays great once it finally gets running.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    XBOX REGRET

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complicated interface, slow downloads, not enough backwards compatability with games. Better off buying the series S for 200 less and going all digital.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a PS5 instead

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is immeasurably better. The PS5 controller alone kills the xbox. I returned it. My Last xbox S was a paperweight because I only used the PS4 at that time. The only advantage the xbox has is you can run emulators on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you’re a fanboy, otherwise look elsewhere.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a 360 that died. Actually prefer the image of 360 games over Xbox One games, which appear overly processed. GUI is needlessly busy and cluttered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my brother on Christmas, he visto enjoys it. The thing does not sound like a jet engine and games look great. I would not recommend watching 4k hdr Blu rays on this since it doesn't really tone map well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good consul.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here to write a review to see if the 1,000$ is real thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ughhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to get the series x. I fought tooth and nail to get it online. It plays all games but one without fail. But as soon as I load up black ops cold war it seems to fail on me. Console gets hot and dashboards me relentlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry there's an issue in running Call of Duty: Black Ops Cold War on your Xbox Series X. We recommend making sure that it is updated to the most recent version of the game and that you are playing the Xbox Series X/S version of the game and not Xbox One. To do this, 1. Open your game collection and 2. Use the filer to select Optimized for Xbox Series X|S.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Should’ve bought a PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get the new generation of Xbox, but I was honestly disappointed. The PS5 would’ve at least given new features, but the Xbox just feels like my Xbox One X with better loading times as opposed to something new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a behemoth simple put. Besides that it is a really amazing console. Just setting it up and downloading a few games for my son, I could really notice the download speed and performance upgrades.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK next gen update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but made me feel like I should get a high end PC. Only quick load times and quick resume are new features, everything else seems pretty standard. Personally feel my PS5 feels like a true next gen experience vs series x.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't power on.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine lasted through about 5 hours of gameplay. The next day it won't power on. Reached out to Microsoft and they were quick to tell me that I had to send it to them for repair. Online search looks like I'm far from the only person with this issue. Had to mail it to Microsoft and hopefully in a couple of weeks they'll have it back to me. If you're considering this purchase, might want to wait until they have some of the bugs worked out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    XBoxSeriesXReview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite surprised and pleased with how easy it was to secure a purchase on an XBox. The complete experience of next gen gaming is met with this console. I was able to receive the console as a gift in time for the holidays.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on getting a Xbox Series X. We're delighted that it met your expectations for next-gen gaming. Thank you for sharing your thoughts; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store is the only one I will ever purchase online orders and pick up in store same week ever 2 weeks before Christmas one of the best stores that always have everything I ordered in stock…like this new Xbox !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting some hassle transferring from our xbox one to this one. It took less than 15 minutes to set this up and transfer all data to start right were we left off. Couldn’t have been any easier to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series X review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a professional by any means, but I believe there are still too many bugs after it’s release. I am not disappointed with the hardware aspects, as this thing is a beast. It’s more software issues that need to be cleaned out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know XBOX has the better specs this generation but i could never get on board with the UI and the controller. I think this is just an OK step up from xbox one but this consoles lacks due to game pass and bad exclusives.

    No, I would not recommend this to a friend