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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36610 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1741 Showing 34,801-34,820 of 36,610 reviews
  • Rated 3 out of 5 stars

    Series X needs better game selection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too fond of the game selection on the new Series X. I definitely enjoy the PS5 better. I ended up selling this console.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft is TRASH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are good, performance reliability is horrible. Games freeze in the middle of playing them. Get stuck in black screens with no way of escaping them except doing a hard restart. You would think that after 8 years of developing a console they would have fixed everything that was wrong with the last one. But they just changed the shape and gave you few more pixels. If all my friends werent on this platform already, I would return this and buy a PS5.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get an Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on getting an Xbox or a PlayStation 5. I have not had an x box for years . But I’m glad I got it . Game pass is so tight

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought and open box. Was told that everything was in the box. Missing cable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect gaming console. Has excellent graphics and supports all kind of xbox games (S,X). Was really hard to find and buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the extra money. Awesome speed awesome graphics and all the side things like it being a 4k bluray player its a whole lotta wow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox sries x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is quite high now for a company thats not focusing on their goals.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No a bad system. Nothing really different between this and an xbox 1

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox all access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many options are available and if they are it’s not apparent on how to get to them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far… not satisfied with available games with GamePass.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing gaming experience. Lightning fast, super great package. Received my Xbox Series X in 2 days after placing my order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second xbox series x, and i bought it mainly as a 4k bluray player. It has all the functions i need and works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "XBOX READY"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, this Xbox model is the best, everything about this unit is great! The best game console so far! No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with the Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. The graphics and hard drive speed are amazing. If you have an older console would definitely recommend getting one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too soon to get one now

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im kinda regretting getting one now becasue there is nothing new to play on it my advice give it a couple year for MS to build the console library

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series x looks like a mini fridge but other then that its an amazing console and works better with the xbox elite controller

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controller disconnect issue.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the console I really do but the ongoing controller disconnect issue that never gets fixed has me seriously disappointed. If you buy one and you have the issue be prepared to use a wired controller because MS can't or won't address the issue or even admit it's a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great couldn't ask for anything better gaming is great and quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent console, need second controller with the console. If Microsoft start providing second controller will be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console these days are too expensive and they work too much like a CPU. Too long to install and give off too much heat like a traditional CPU.

    I would recommend this to a friend