Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 xbox series x for my nephews and they are not worth the purchase. 1 of them has a loose power cord that barely stays on and the controller has already has a stick drift problem. The 2nd xbox has the same issue with the controller having a stick drift problem. For the amount of money i paid these xboxs should not have any issues with them 2 1/2 months after the purchase date.
No, I would not recommend this to a friendGreat Gaming Console
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Loading into games is much faster and graphics are just better then the Xbox one. It took forever to finally get my hands on one before Best Buy sold out of them again.
I would recommend this to a friendSound issues continue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many games and apps have major issues with the sound…HBO max- no sound, Star Wars squadron - no voices just music, and the list goes on.
No, I would not recommend this to a friendNot true 4k 60fps in most titles.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to a true 4k console experience. This console does not do 4k 60fps in most games. Do yourself a favor and buy a PC instead.
No, I would not recommend this to a friendBest Xbox to date
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned ever generation of Xbox’s since they first came out and this one is by far the best one yet. I actually bought this one for my niece as a Christmas present, hope she likes it.
I would recommend this to a friendSeries x, good but buggy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great, fast, resume is awesome, boots up in seconds but its buggy. Can't play music and game at the same time, my regular x did with out issues,, cold war is crashing the system, come on guys....
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Thank you for your feedback on your new Xbox Series X. If you're still experiencing crashes when playing Call of Duty: Black Ops Cold War, Activision Support recommends dropping the resolution from 4K to 1080p until a permanent fix is available. For more information, go here: https://support.activision.com/black-ops-cold-war
Hope that helps,
Chuck
Xbox Customer Care
1 year and 1 month later stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright i got it after it got released (first Wave) it was great, no issues but then all of a sudden it refused to work and function. It wont start, it turns on and for about 45 seconds it shuts off again. Hdmi cable claimes its not plugged in restrted it several times and no luck, i got the 2 year protection plan lets see how it goes
I would recommend this to a friendFun Fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller shuts off during game play. This is annoying but other than that its a good system. I need to contact Microsoft about their controller issue and see what they will do to do about it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mitchell,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Exactly What I Expected
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alright. Not that many games out but everyone knows that. Quick resume does not work for games that are online based so thats not all that practical. Hardware scratches easily.
I would recommend this to a friendPretty nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely seems faster and better.. I haven't played a game that pushes the graphics yet but boots up faster. Hope it doesnt die or burn up to soon like xbox loves to do sometimes.
I would recommend this to a friendXbox X
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system so far! I bought this as a gift to my boyfriend and he loves it. He’s been able to download a lot of games of which, didn’t take forever to download. Highly recommend.
I would recommend this to a friendGreat gaming console!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system and the family really enjoys it. Setting up children accounts can be a bit of a chore, especially if trying to protect their online identity, but worth it in the end.
I would recommend this to a friendPrice increase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox used to be $499.99 then $599 and it is $649 for the same console not to mention the gamepass increased from $19.99 to $29.99
No, I would not recommend this to a friendNot quite next generation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite next generation. If you have a high end Sony tv I have issues with the hdmi reading the console. I have a PS4 ps3 switch and a Blu-ray player and no issues with the hdmi.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with the HDMI connection on your Xbox Series X. Our team at Xbox Support may be able to help! We recommend reaching out to them for assistance here: https://support.xbox.com/en-US/help/hardware-network/browse
Hope that helps,
Chuck
Xbox Customer Care
Very happy teen for Christmas!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 17 year old for Christmas. He's extremely happy as he has been wanting this console for a while now. Excellent graphics and processing speed. Love the 1TB storage.
I would recommend this to a friendVery nice upgrade from the last gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice upgrade from the Xbox One. I particularly appreciate that my previous headset, controllers, and media remote also work on this console. Less stuff I have to buy again!
I would recommend this to a friendBad hard drive on this device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Xbox series X my first one is great, this one came with a bad hard drive that had to be replaced and has already been sent off to Microsoft for repair. Couldn’t install games locally and play them without the system crashing.
I would recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My xseries shuts off when i play Black ops and also my screen turns black when i play WZ for like 3 sec. it’s frustrating the only game that i can play with no issues so far is nba 2k21 next gen
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that you're experiencing an issue with your new Xbox Series X. Activision Support has reported a known issue in which players are experiencing crashes while playing Call of Duty: Black Ops Cold War in 4K on Xbox Series X. They recommend dropping the resolution from 4K to 1080p until a fix is found. For more information, please visit Activision Support here: https://support.activision.com/black-ops-cold-war
Hope that helps,
Chuck
Xbox Customer Care
Best X-Box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the one s. Super fast, looks great, games are fast loading and look so much better. Wish it had exclusives like PlayStation but love how it plays x1 and 360 games.
I would recommend this to a friendXbox X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent graphics. System shut off twice while I was playing a game and it was doing the digital download of the same game. Screen said the shutoff was for overheating.
I would recommend this to a friend