Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Wait for discounting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really not much better than the Xbox One S. Seriously. Wait for discounts, especially with Microsoft playing these in-stock games.
No, I would not recommend this to a friendBeat gaming system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues. Set up was quick and i was playing in no time. Better graphics and processing than the XboxOne
I would recommend this to a friendNewer is NOT better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disc ejector not working properly. Will eject on its own in the middle of a game. Too much money for faulty product. Old one better.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Xbox S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming experience! My son is delighted by his new game console and I can see him enjoying with friends online
I would recommend this to a friendGreat gift!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Christmas gift! I bought one for my son and one for my daughter! They’re going to be beside themselves!!
I would recommend this to a friendBroken Xbox X- Still recommend tho
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the X last weekend, worked for about three days then boom no power to the xbox. Ridiculous that a $500.00 product doesn’t even work. Luckily I was able to get another one today so hopefully this one will last longer than a week. On another not tho the games look great and it’s fun to play as long as it works, and the xbox itself actually looks pretty darn cool. Best Buy rocks easy exchange no hassle whatsoever.
I would recommend this to a friend- Cons mentioned:Heat
X Box x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 0 stars because I picked it up and it over heated within 20 minutes and because I used the credit app to buy it’s been over a month and they have not replaced it yet. My 9 year old is crushed.
No, I would not recommend this to a friend System is ok PS 5 better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need more games design is very cheap looking and most of all the hdmi 2.1. for those who spend hundreds of dollars on quality gaming monitor is basically useless to unlock the full capabilitys of the system. I spend 800 dollars on a monitor last year to find out I have to pay another 800 dollars so I can actually unlock full capabilitys of this consel great market skeam microsoft you guy out did yourselfs this time .
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Mike,
We're sorry if Xbox Series X hasn't met expectations. This console comes with a Ultra High Speed HDMI cable supports 4K gaming at 120Hz. If you need any assistance in getting the most out of your Xbox Series X, Xbox Support may be able to help. Check out the set-up guide here: https://support.xbox.com/en-US/help/hardware-network/getting-started-set-up/set-up-new-series-x-s
Hope that helps,
Chuck
Xbox Customer Care
Ms. Robertson
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This xbox has quit working. It lasted us 7 months
I would recommend this to a friendXbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was delayed and even though it said my Xbox was ready to pick up…it wasn’t. So I drove to BB for nothing.
I would recommend this to a friendSuper Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the easiest products to get, but the joy it put on my sons face was an image that won't be quickly forgotten.
I would recommend this to a friendRight up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great with the purchase and store pick up until i ran into a ninja with a bad Attitude so she caught a write up
I would recommend this to a friendDO NOT BUY, WASTE OF MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this Xbox for as long as it’s come out on like November or so of 2020. It worked for like 6 months and then started having issues such as randomly turning off and then gave me a code that said my Xbox was overheating even though the vent is not covered, the Xbox is not stuffed away or in a corner. I can’t load up games at all and extremely slow loading times and much more issues. My friends all have the Xbox series S and the old gen Xbox’s and all have no problems AT ALL. I spent $500 on a console that is worse than the one I replaced. Will not be buying the next xbox. In fact I’m trying to get rid of this one because now it’s bugging out so bad I have to reset my console 3 times just to load up a game. $500 I wish I spent on building a PC. So sad that I grew up playing Xbox and now I hate it. Anyone who’s thinking about getting this instead of a PC/PS4 DONT DO IT. XBOX IS TRASH NOW.
No, I would not recommend this to a friendLuxurious gaming experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been glued to my xbox since I purchased it. If you are wavering on whether to pull the trigger or not, do it.
I would recommend this to a friendworst experience from bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst experience I had. I bought the Xbox Serial X for a New Year gift for my son, but we didn't unbox it when I pick up from Best Buy. around a month later, I unboxed it and found the Xbox console was defective and couldn't power on. I reached out to BestBuy, but Best Buy said the return/exchange time is due, and I need to reach out to them within 15 days. they asked me to reach out to Microsoft by myself. I bought the product from Best Buy, but they asked me to reach out to the manufacturer when I got a defective product. ?This totally does not make sense to me.
No, I would not recommend this to a friendAmzing power!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics are insase, being able to drop out of a game and pic up on a different one in seconds in next level.
I would recommend this to a friendNot real good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Bought this cause I couldn't get a ps5. Obviously I'm just a playsyation fan. Will be selling as soon as I can get a ps5
No, I would not recommend this to a friendGreat upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from XBox one. World of difference. Very responsive. Grandson is very happy with it. Worth the money.
I would recommend this to a friendXbox x
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the xbox 1 to the x is a game charger fast loading better graphics it a all around great experience
No, I would not recommend this to a friendWorld’s best console.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great console, True 4K, 120Fps. Those who want the full Fps have to have a monitor or Tv that supports 120+ Hz.
I would recommend this to a friend