Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36610 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1745 Showing 34,881-34,900 of 36,610 reviews
  • Rated 3 out of 5 stars

    Eh....

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real reason to buy given the lack of exclusive games for XBSX. Just hold off until you want to play a specific game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console, it's a must buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CONSOLE, THE LOAD TIMES ARE SO GOOD AND THE FACT I CAN SWITCH BETWEEN GAMES SEAMLESSLY MAKES IT BETTER.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to give as a gift and what a let down. Game keeps popping circuit breaker. Can not find a way to resolve this and now I will have to sell for less than I paid. So mad and this is a known issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried it was going to be too big for my room but it's really sleek and fits just right! :) recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase i ever made

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is worth every penny! I do not game on my pc anymore. Definitely purchase one if you can find it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swindled by a “Fake Deal”

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees at their New London location in Connecticut promised me a free controller and $50 gift card if I purchased the Xbox Series X deal. I’ve tried calling customer support and keep getting hung up on after they pretend that they cannot hear me. Not really sure what else to do, so when they offered me the chance to review my experience, it seemed like the perfect opportunity to warn others. Do not let them upsell you by promising stuff they won’t give you on the spot. They said a controller and $50 gift card would be shipped to my address, which never happened, and support has been no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greatsystem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is perfect for our upgrade needs. It was the perfect gift and so glad i could find it this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finallaly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to grab one a retail price, graphics are great hope they come out with some good exclusives

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed my daughter opened this up and it didn’t come with the controller shown in the photo! ** Why would they sell such an expensive system but not include a controller to play it?!?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but old

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s obviously better than old xbox but should have came out with more new games to test hardware and ui looks the exact same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend for an early Xmas gift and he absolutely loves it! Says it’s the best one out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console I ever owned

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is the best next gen console to get and I’m a lifelong PlayStation fan highly recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My madden game crashes in the middle of games. This product just came out and should not be crashing a month after purchase

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry there's an issue with your Xbox Series X. First, we recommend making sure that your console is updated to the most recent version and that the game is updated, too. If that doesn't help, please report the problem to Xbox Support. For information on how to do this, please go here: https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, great graphics and definitely a step up from my previous Xbox Consoles. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable gaming system! Super fast! Docyourself a favor and get gamepass too. You wont be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system, pretty fast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from my one s. I like it, runs good plays good. Dont know why anyone wouldnt like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of Fun But PS5 is Better

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console but I will always contend that PS5 is better. PS5 runs more smoothly and graphically looks better. The Dualsense controllers are a revolution in gaming. The XBOX controller feels cheap by comparison. XBOX does offer game pass which is great, if you wanna replay old games or new games that aren’t great. I don’t know, I’m just not impressed by it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my XBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the memory .. have issues with the cloud communication between with Xbox otherwise it’s all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to be a great gift! This has been out of stock for so long - I’m glad a was able to finally snag one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box so far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase. It was a gift for Christmas. Just opened on December 25th. So far so good.

    I would recommend this to a friend