Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Xbox X issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and immediately had problems with system turning on after being turn off and controller not being avale to sync with Xbox after playing for like a hour
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
It's fairly decent.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are no exclusives, just some graphical updates and faster loading times. They added access to tons of games on gamepass, but you don't need the Series X.
No, I would not recommend this to a friendNext Level
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what everyone says, takes you to the next level of gaming. The key is to use a tv with it that supports next-gen features. Highly recommended.
I would recommend this to a friendNo CD Games in cases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Xbox series X 1 tb gaming console that came with 2 different games, in addition to a PS5 1 TB gaming console. The xbox gaming console was shipped separately from the 2 games. My sons bithday is in December in addition to christmas, so i gave him the gaming console for his birthday and the 2 games for christmas. When the games came in the mail, i didnt open it as i alteady knew what was in the box. Fast foward to christmas day, when we opened gifts with everyone. He opened the box and there was 2 games cases, when he opened the cases they were both empty. NO GAMES inside the cases. I called customer service the next day and was told there was nothing they could do. If i could leave a negative star i would.
No, I would not recommend this to a friendX-box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox completely shut off and would not turn on at all after less than a week. Had the xbox replaced and now the controller that came with the second xbox has a malfunctioning aux port. My headphones are made by turtle beach, they're less than a year old and work with all of my other controllers and devices in my home, except this one that came with my new xbox. Preordering was a waste.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with the controller that came with your Xbox Series X. If you're still experiencing this problem, we recommend contacting Xbox Support for assistance under its manufacturer warranty here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
No games
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand the hype around this thing, there are literally no games for it, I guess it makes the other games look better but maybe I’d hold off on buying
No, I would not recommend this to a friendDecent console experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An alright console. I had lots of issues where it would shut off and got loud at random times. When working the games looked great and performed just as well.
I would recommend this to a friendXbox series x
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an awesome unit! The console is amazing as well!! This unit is a little thick but it fits just right and is extremely fast and wont overload.
I would recommend this to a friendBest Buy customer support
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had issues with the Xbox I was told by Best Buy support on the app to bring it into the store so that they could look at it and repair it after making my way to the store I was told I need to send it to Microsoft. Waste of an hour and a half and we are still having issues with the Xbox.
No, I would not recommend this to a friendGame pass is the only reason.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing about getting an Xbox is game pass, other than that not much exclusives, you still have your first person shooters but that can get stale after a while, still don’t know why we still have to buy battery chargers for the controller, I know other console have issues too, but no exclusives doesn’t help.
No, I would not recommend this to a friendOk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this since I couldn’t get a ps5, it was good but I ended up getting a ps5 so don’t really play this much. I use it more for my old Blu-ray’s
No, I would not recommend this to a friendSad Christmas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one did not work. No replacements in store so waiting for replacement to be shipped. Hopefully the replacement will work.
No, I would not recommend this to a friendWill break a week after warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned two of these consoles and both of the disc drives stopped working right after the warranty expired. The only reason I bought the console was to play the discs from my 360. This is ridiculous and Microsoft should be held accountable for selling multiple defective products
No, I would not recommend this to a friendLack of 4k 120hz titles is weak sauce
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Not enough games in 4k 120hz to really enjoy it. Might as well stick with the cheaper versions for now.
No, I would not recommend this to a friendReplaced my series S
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely an upgrade thats been long overdue. Would recommend
I would recommend this to a friendXbox Series X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome next gen, easy to set up and use. DO NOT buy game cards through bestbuy, they will mess up emailing you the code. System itself is great!
I would recommend this to a friendXBox One Series X, a power house gaming console.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The X box Series X is a must upgrade in performance and visuals for current gaming. I am looking forward to the future of this console can do.
I would recommend this to a friendLikes to just shut off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the graphics and all. But playing COD Cold War online the thing just shuts off randomly. Freezes and console shuts completely off and remote stays on.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick,
We're sorry that there's an issue with your new Xbox Series X. Sudden shutdowns could be caused by overheating. First, we recommend making sure that it is placed in a well-ventilated space with clearance of 6-9 inches around it and unobstructed vents. If that doesn't help, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us
Hope that helps,
Chuck
Xbox Customer Care
Worst experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy sold me a faulty Xbox that didn't last even a month. it lasted one day and bam it's dead. had to send to Microsoft since BestBuy was no help at all.
I would recommend this to a friendA must buy.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Xbox made. Super fast, super good. It was surprisingly heavier than I expected, but hot dang does it run so well! Absolutely love it.
I would recommend this to a friend