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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 36,771 reviews
  • Rated 4 out of 5 stars

    Basically what you expect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very large in size, personally I prefer it in its standing position as it takes up less space than old gen laying flat. If you’re upgrading from old gen to the series X you won’t find many differences besides the much faster loading times unless you have a 4k TV or good monitor. I currently use mine on a 1080p tv, so I don’t see a difference in the visuals. All in all the product itself was packaged nicely and pick up was no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best coupons for buying bigger purchases like this. Series X runs amazing after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console and very easy to migrate over to

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing with stellar graphics and sound, but the biggest surprise was just how easy it was to transition over from my old XBox One X. I set it up through the XBOX app on my phone and it automatically set up my new Series X and transferred all my saves over through the cloud. On my old XBOX, I had a 2TB USB hard drive that I used to keep all my games stored on, and I literally plugged it into my new Series X and it just worked. All the games loaded flawlessly without any effort. It even showed which games were optimized for the Series X|S. When I selected those games, it moved those games over to the internal storage and then updated them to the new X|S version. Honestly apart from unplugging my old USB hard drive from my old XBOX, I didn’t even need it to be on in order to migrate my stuff over to my new XBOX. Also, all my old controllers paired up and worked right away with all the new games without a hitch. I must say that Microsoft really put in some serious effort into making the switch over from an old XBox to this new one super easy and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox one and the difference in speed is definitely noticable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to finally get the Xbox Series X. Set up was very easy. In store pick up was fast. The graphics are so much better than my previous console Xbox One. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice package very easy to set up only two cords controller fells premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever just as fast as my PC. Super fast downloads crazy picture quality for games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x is a must online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played with a Xbox one forever. But wirh the new Bop6. My internet felt slow. Ppl were playing when I was still loading. I would get spawn killed right out of the lobby. My internet speed is asfastas I can get for my area. I went and got the Xbox x. Now I load up really fast. Theres a big difference I never noticed before. Love the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would buy it again from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I receive my Xbox X about a week ago. I’ve set it up and played a few games. The graphics are stunning And the level of detail in the games is absolutely amazing. Although I’ve only used it a few times I can tell this is going to be a real pleasure to have for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEXT GEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought a next gen and it did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a professional reviewer but here’s my experience. The Series X is a step up. The UI is very responsive and looks great. I have played a few games on it so far. I played through Dark Souls remastered and Dead Space 2 and they worked flawlessly and it seems the load times have shortened. I’ve also been playing Destiny 2. The update for Destiny 2 makes the game look stunning and run so smoothly. I have played the COD Cold War campaign which also looks fantastic. So far I have not experienced any issues with the console while playing games, or at any time for that matter. I’ve put it through some 4-6 hour gaming sessions without a hitch. I also use Netflix, Hulu, Disney+ and have not had any issues. I am using a Samsung Q70R tv and and haven’t noticed any visual issues. I am very pleased with the Series X and highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Series X and for sharing your experience with it. We're glad that you've had a chance to see how great games look and play on it. We hope you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X- Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who helped me was professional and kind totally was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an odd console to review. It’s certainly great in performance with support for 4K 120Hz HDR and improves performance of all games new and old, but as of now it lacks that “wow” factor that really makes it stand out compared to the older Xbox One X. I’ll admit I originally wanted the PS5 but settled for the Xbox due to lack of supply, but when I say that I mean it in terms of innovation, such as how the PS5’s new controller makes games more immersive with it’s dynamic triggers and rumble motors and a lineup of games both current and speculative based on the studios Sony has that just seem more fun. Looking back at Xbox’s history, there aren’t many unique games and franchises that I can think of; Halo, Gears of War, and Forza are the only major ones that I cared for, and even then those were all basically the same game. Fortunately it seems that Microsoft might actually care about delivering on exclusives this time around with its many studio acquisitions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait to write this review to let time go pass and hype to go down. First is this console worth 500.00? Yes it was and no regrets! Second i was never a believer of gamepass but i tried it out and the value for the mon ey and what you get its great asset and worth having. Third, i love the way they did storage with combination of new nvme or old mechanical storage. I play all my games on here except the Playstation 5 exclusives. I bought ps5 and enjoy it as well. The Xbox live service is dedicated service and rarely goes down. Xbox is gamer friendly and provides lots of options. Im playing 2018 LG C8 oled. Im playi g 4k 60 or 1080p @ 120fps. HDR, DOLBY VISION, DOLBY ATMOS. Remote play on wi fi is good. I like games are optimized for Series X and S and easy downloading. I wish it was faster though. I have 500mbps and wish it downloaded as fast of my connection. Dont overpay for this xbox just wait and be ready to buy when available dont hesitate. I hope this helps someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt wait to upgrade to this guy. It can run most games at 4k 60fps of course if you have the right monitor. Most 360 games will run at 60fps just make sure to select FPS boost in settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console of the new gen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, this xbox is GREAT!! It is quiet, looks beautiful, is small, and fits great on a desk corner. Games run sooo fast! As an example: monster hunter takes about 3-5 minutes to load after hunts on the xbox one original. It takes less than 2 seconds on the series X. For almost all games I play, I am usually the first one loaded inn and in the action. Apex runs smoothly, and colors looks beautiful! I have a gaming monitor which goes well with the console specs! The only caveat to getting it now is that there are minimal new console games putting it to the test, but Xbox has done a great job with backwards compatibility and improvements from games as far back as battlefield 4 and titan fall 2 to new games like madden, apex, and fortnite. The controller is great, although I prefer my elite 2 controller. Xbox definitely blew PS5 out of the water this time, exclusives aside, but xbox is becoming the clear cut winner. Attach a gaming keyboard to this and you have yourself a mid level gaming PC in 2021 standards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go back to play station. I love my Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game console what we expected lots games to chose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming on this consul is amazing, the 4K is pretty awesome, my boyfriends really mad at me because I keep beating him in video games, my boyfriends mad at me because I’m watching real housewives of Atlanta in 4K.

    I would recommend this to a friend