Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36797 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1754 Showing 35,061-35,080 of 36,797 reviews
  • Rated 5 out of 5 stars

    World’s best console.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, True 4K, 120Fps. Those who want the full Fps have to have a monitor or Tv that supports 120+ Hz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from XBox one. World of difference. Very responsive. Grandson is very happy with it. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console, it's a must buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CONSOLE, THE LOAD TIMES ARE SO GOOD AND THE FACT I CAN SWITCH BETWEEN GAMES SEAMLESSLY MAKES IT BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried it was going to be too big for my room but it's really sleek and fits just right! :) recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of Fun But PS5 is Better

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console but I will always contend that PS5 is better. PS5 runs more smoothly and graphically looks better. The Dualsense controllers are a revolution in gaming. The XBOX controller feels cheap by comparison. XBOX does offer game pass which is great, if you wanna replay old games or new games that aren’t great. I don’t know, I’m just not impressed by it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase i ever made

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is worth every penny! I do not game on my pc anymore. Definitely purchase one if you can find it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Series X. Is it good?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games crash very consistently and the loading times are not as fast as boasted. Games run faster and graphics are nice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Eric,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Greatsystem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is perfect for our upgrade needs. It was the perfect gift and so glad i could find it this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finallaly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to grab one a retail price, graphics are great hope they come out with some good exclusives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend for an early Xmas gift and he absolutely loves it! Says it’s the best one out there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great item.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a battle to get this item. It took months of trying to order. The site knocked me out several times. Item great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Can’t believe how much faster it powers up and load games than the Xbox One. Other than that, it feels the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console I ever owned

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is the best next gen console to get and I’m a lifelong PlayStation fan highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, great graphics and definitely a step up from my previous Xbox Consoles. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable gaming system! Super fast! Docyourself a favor and get gamepass too. You wont be disappointed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fast quiet no games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong hardware runs hot even in standby mode so i keep it off most importantly needs games none to speak of right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system, pretty fast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from my one s. I like it, runs good plays good. Dont know why anyone wouldnt like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst experience from bestbuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worst experience I had. I bought the Xbox Serial X for a New Year gift for my son, but we didn't unbox it when I pick up from Best Buy. around a month later, I unboxed it and found the Xbox console was defective and couldn't power on. I reached out to BestBuy, but Best Buy said the return/exchange time is due, and I need to reach out to them within 15 days. they asked me to reach out to Microsoft by myself. I bought the product from Best Buy, but they asked me to reach out to the manufacturer when I got a defective product. ?This totally does not make sense to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my XBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the memory .. have issues with the cloud communication between with Xbox otherwise it’s all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to be a great gift! This has been out of stock for so long - I’m glad a was able to finally snag one.

    I would recommend this to a friend