Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36797 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1755 Showing 35,081-35,100 of 36,797 reviews
  • Rated 5 out of 5 stars

    Open Box so far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase. It was a gift for Christmas. Just opened on December 25th. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best consola the only thing bad they have is they need more port like hdmi in or optical port.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x is very average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t feel next gen and very buggy and the remotes feel pretty much the same

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X is the best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly fast! Love the speed this brings when loading along with Game Pass you will not be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swindled by a “Fake Deal”

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees at their New London location in Connecticut promised me a free controller and $50 gift card if I purchased the Xbox Series X deal. I’ve tried calling customer support and keep getting hung up on after they pretend that they cannot hear me. Not really sure what else to do, so when they offered me the chance to review my experience, it seemed like the perfect opportunity to warn others. Do not let them upsell you by promising stuff they won’t give you on the spot. They said a controller and $50 gift card would be shipped to my address, which never happened, and support has been no help.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to give as a gift and what a let down. Game keeps popping circuit breaker. Can not find a way to resolve this and now I will have to sell for less than I paid. So mad and this is a known issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from having no haptic feedback in the controller, the xbox series x is a force to be reckoned with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's faster. but still doesn't have any games

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you take the last version xbox and then you speed it up! too bad there's no killer xbox series x games to play on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas GiFT

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great christmas gift. Place a pick-up order for a last minute christmas gift. Mine was ready the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch system with all the bells and whistles Xbox gamers want. Great buying process through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my youngest nephew. He a game freak and wants the latest/greatest. He told me he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful graphics

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing on our 4K HDR tv. MS flight sim is stunning to play. Happy with the content so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking features.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good console. It is lacking alot of features compared to PS5 though. And it has no new game library.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox wasn’t the move this time

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was traded towards a PS5. Xbox is alright, but the PS5 is just more innovative with just the Dualsense alone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good gaming console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good gaming console, plus gamepass is so much better than what PlayStation is currently having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system xbox has really come a long way. I had the every xbox system and this is by far the best

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed my daughter opened this up and it didn’t come with the controller shown in the photo! ** Why would they sell such an expensive system but not include a controller to play it?!?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    more then a game system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my grandsons day,He wasn't expecting it. He uses the streaming services almost more then the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not take long to load. As soon as i turn on and within a few seconds, my home screen is loaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thrilled to have found this at Best Buy! All of the other stores were sold out! You saved Christmas!

    I would recommend this to a friend