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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36611 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1757 Showing 35,121-35,140 of 36,611 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, have had it almost a year now still working as brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming device in the world. Looks weird but packs a powerful punch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lives this. He is amazed at the speed and graphics it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console. Many games to choose from with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, bought it for my son. He likes it that’s all that really matters

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love his Xbox so much , he spent a lot of time to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup and load times. Much better than the previous generation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Consoles great…controller sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller disconnects randomly for about 10 seconds and then turns back on. I replaced it once and now its doing it again. Straight out of the box too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a surprise gift for christmas and picked this over the ps5.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ...keeps shutting off.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shutting off after about an hour of use. Have read alot of people are having the same problem. Not getting much help from Best Buy. I’m sure not all of them have this problem,but,not cool being one of the ones that does. Would probably still recommend, because it is smoother/faster,but, 50/50 if you have problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Damian,

      We’re sorry that there’s an issue with your Xbox Series X. If this issue is happening with certain games, we recommend dropping the resolution from 4K to 1080p and disabling ray tracing. If the problem persists, our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and he absolutely loves it. Giving it a five star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected. very happy. no problems setting up or using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice upgrade from Xbox One S. Waiting for games to load is over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect present!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for someone! Love the size and how much fun it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has very beautiful graphics especially on my new monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a new game console. Need I say more…? The packing is pretty fancy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, super fast, easy to install. Great for playing online

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sir? If you don't mind my asking ..... why a box?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Xbox before but this is so much more impressive and faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it was finally able to get one now hope we get some good games

    I would recommend this to a friend