Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36798 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1772 Showing 35,421-35,440 of 36,798 reviews
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i was able to get it its been a long wait but its over now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Games load fast and storage capacity is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deadbox

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok , its an xbox so dont expect anything ground breaking lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system have no problems. Graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox EVER!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics looks 10x times better! Everything looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console runs smoothly and very quickly, lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can now enjoy gaming with friends who have already got theirs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console hands down and pair with Xbox ultimate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, kept freezing when the games loaded.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    System crashed all games - Nothing playable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifelong Xbox fan who should've known better than to buy a first gen edition of their latest console, the Xbox Series X. As I type this, my Xbox is back with Microsoft being "repaired" because right out of the box it a) would only play Xbox One X games for a short time before they froze, and b) all Xbox Series X games crashed the system. Games like Forza Horizon 5 and COD: Vanguard actually crashed less than 30 seconds into those games. I hard reset my console at least 5 times in the first few weeks of ownership. I know my experience may be rare, but it's beyond disappointing. If after getting a new system sent to me, the problems continue, I will simply request a refund from Best Buy and I'll be done with Xbox systems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X series

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase from Best Buy. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beastmode

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powershouse console. Pair with an OLED and you’re in business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money and buy the big one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model for my husband, he love it! 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stnning graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mans sky and forza horizon four are an amzing combo to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for Christmas! He loves it! 10/10 reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my two boys and me of course. Graphics are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It available and arrived when promised, purchased for a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my spn loves the new XBox. He says the graphics are awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an Xbox series console..I was supposed to have gotten it by a week! A month passed and still nothing! So I had to cancel it!! Not happy about that!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent upgrade but not a next gen like ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. A faster loading xbox one x. The ps5 is where it's at.

    I would recommend this to a friend