Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Xbox Series X
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very glitchy, doesn't run as smoothly as i thought it woul
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there are issues with your new Xbox Series X. Our team at Xbox Support may be able to help. We suggest troubleshooting the problem here: https://support.xbox.com/en-US/help/hardware-network/console/introducing-xbox-series-x-s
Hope that helps,
Chuck
Xbox Customer Care
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't give me the option for the 2 year geek squad insurance
No, I would not recommend this to a friendDrove Over an Hour for Wrong Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’d been looking everywhere for this product. Drove over an hour and it was the wrong item. The woman who helped us was great and apologetic.
No, I would not recommend this to a friendOverheated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated on me within a week and had to get it replaced!
I would recommend this to a friendXbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good game Great. Story good characters Yea
No, I would not recommend this to a friendXbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was broke but I don’t think it was y’all fault Everytime I played a game on it my Xbox would just cut off randomly out of no where which didn’t make sense to me but I sent to back to Microsoft to get a new one .
No, I would not recommend this to a friendTOP notch customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this system for my 8 year old son for christmas. He has yet to see it of course. Shawn did a great job answering ALL my husband and I's questions and gave good recommendations of items.
I would recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the ps5. Going off what my bf says lol
I would recommend this to a friendFlawed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system has issues, my son was not able to play his digital games without the games freezing. Had to send the unit to Microsoft, customer service support stated it was a software flaw. Sending a new unit.
No, I would not recommend this to a friendnot working from day one!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to many problems with it. not worth the headaches!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Celeste,
We’re sorry that there are issues with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Gamepass users only
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly any exclusives and the entire experience relies heavily on you having gamepass. With a subscription, this box feels completely pointless.
No, I would not recommend this to a friendcan't find this anywhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very big console and is impossible to find in a best buy store. The price needs to be lowered and stock needs to be replenished. Oh and the controller breaks down way faster than PS5's.
No, I would not recommend this to a friendXbox seriesx
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had nothing but problems since I bought this xbox
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Nando,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Could do with out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to play that I couldn’t play on my Xbox one x.
I would recommend this to a friendEh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work after the first time I turned it on
I would recommend this to a friendSuper cool.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest, blackest box. Really great. Like really.
I would recommend this to a friendits ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.strong console but nothing to really play on it yet.
I would recommend this to a friendXbox series x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still has to work out the bugs. But i still like it
I would recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unacceptable..................Randomly turns off!!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Xbox Series X is JUNK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox Series X is junk it keeps over heating when you play Cal Of Duty any big game, I will be returning it, I bought the protection plan and will be returning see you soon Best Buy for a return
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that you're experiencing an issue with your new Xbox Series X. Activision Support has reported a known issue in which players are experiencing crashes while playing Call of Duty: Black Ops Cold War in 4K on Xbox Series X. They recommend dropping the resolution from 4K to 1080p until a fix is found. For more information, please visit Activision Support here: https://support.activision.com/black-ops-cold-war
Hope that helps,
Chuck
Xbox Customer Care