Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control does not work after 2 months Best Buy said I only have 15 day warranty return on items. Very disappointed
No, I would not recommend this to a friendXbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already having issues had to mail it back in and it’s gonna take even longer to get it replaced because they are still hard to get
No, I would not recommend this to a friendNothing grwat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was under the impression that this new device would download the games faster and it didn’t for me and my internet service is amazing so waited for a few hours for a game to load.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gabby,
We're sorry that Xbox Series X hasn't met expectations. While download speeds may not be much faster on this console, I hope you'll find that load times in general are much faster. Thank you for sharing your thoughts; we hope you have fun with your new Xbox.
Happy gaming,
Chuck
Xbox Customer Care
avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crashed with any game I tried to play. Poor performance
No, I would not recommend this to a friendXbox sent back to be repaired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work properly had to send it back to Xbox to be repaired. Waiting for a solution. Will update when we hear back from Xbox.
No, I would not recommend this to a friendNice purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order went smoothly. The console works great so far. We have had it now for over a month and havent had any issues
I would recommend this to a friendNot Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection button to connect the controllers to the console stopped working. Didn’t even make it a year.
No, I would not recommend this to a friendXbox series X
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system keeps on shutting off atleast once an hour when playing COD. I bought the $70 so it’s compatible, but so annoying when it shuts down completely in the middle of the game.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey David,
We're sorry there's an issue with your Xbox Series X. If your system is shutting off, it may be a sign that your console is overheating. We recommend that you make sure it's placed in a well-ventilated spot and that its vents are not obstructed. If that doesn't help, please contact Xbox Support for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
No hdr10 in 1080p or 1440p just 4k ps4 has it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke dose hrd10 with my 4k but when i try it on 1080p or 1440p hdr don't work and it dose just with a ps4 or pc i mean ps4 pro and even the 1st ps4 has hdr i rater get a refund it's sad they charge 500 and only downloads one game at a time like xbox one its not much different only fast Microsoft dose it again with a horrible product imo it looks and plays good but mlnot worth the upgrade im sure they will have a new one soon
No, I would not recommend this to a friendCommon Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine. But the HDMI port broke after owning it for 3 weeks
No, I would not recommend this to a friendDONT USE BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY WAS NOT READY FOR PRE ORDERS. WASNT ABLE TO GET ANY OUT ON RELEASE DAY! TERRIBLE SYSTEMS, DIDNT CARE ABOUT IT EITHER. I SUGGEST TARGET, or AMAZON Only 2 stars for Xbox
No, I would not recommend this to a friendGood Xbox, bad pickup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox is good, picking up and trading in was terrible
I would recommend this to a frienddisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller and headset constantly disconnect for some reason. All I hear is complaints from my son about this game system.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there issues with your new Xbox Series X. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Expected as much, nice box though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the description it boasts having a 1tb hard drive but when the operating software takes up 201 gb then youre left with 799gb not the advertised 1000gb i.e. 1tb. I doubt the operating software is 201gb, but if so then its embarrassing. I expect my chinese hard drives to lie about how much space they have but for microsoft to do it, well what can i say every company in gaming lies nowadays. So just a heads up, you will not have 1tb to use.
I would recommend this to a friendQue asco.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller already doesn't work. I have maybe used the thing 5 times. Apparently this is not a problem exclusive to me.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with the Xbox wireless controller that came with your console. Our team at Xbox Support may be able to help. We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Nothing different from the old Xbox
No, I would not recommend this to a friendGreat system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and quick loading, was worth the purchase, also bought rechargeable battery packs for the controllers
I would recommend this to a friendNot what I hoped for…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely does not meet expectations. My go to is the PS5 and I thought this would be as good or better, its not. I will stick with PS5.
No, I would not recommend this to a friendnope skip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont like the system lord of the fallen plays like dooky on it
No, I would not recommend this to a friendXbox x
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets too hot gráfic not so good too expensive too big
No, I would not recommend this to a friend