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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 36,574 reviews
  • Rated 5 out of 5 stars

    A step up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a professional reviewer but here’s my experience. The Series X is a step up. The UI is very responsive and looks great. I have played a few games on it so far. I played through Dark Souls remastered and Dead Space 2 and they worked flawlessly and it seems the load times have shortened. I’ve also been playing Destiny 2. The update for Destiny 2 makes the game look stunning and run so smoothly. I have played the COD Cold War campaign which also looks fantastic. So far I have not experienced any issues with the console while playing games, or at any time for that matter. I’ve put it through some 4-6 hour gaming sessions without a hitch. I also use Netflix, Hulu, Disney+ and have not had any issues. I am using a Samsung Q70R tv and and haven’t noticed any visual issues. I am very pleased with the Series X and highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Series X and for sharing your experience with it. We're glad that you've had a chance to see how great games look and play on it. We hope you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X - thumbs up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned all the xbox machines since they came out. PROs: Very fast "Quick Resume" feature Supports up to 8K resolution and up to 120Hz refresh rate Xbox Game Pass offers a stunning level of value An SSD speeds up load times HDMI 2.1 out Backward-compatible games Adds HDR to older games 120Hz modes for smoother gameplay Blu-ray player and lots of apps Almost silent operation CONs: Expensive Few titles use ray tracing right now Non-removable stand looks weird horizontally Loses the optical audio output User interface remains cluttered No exclusive games THAT SAID - and while I could gripe more on the Tiles UI that the xbox has which seem *dated* nowadays - its menu system is clunky - and lacks in a lot of areas and Im not a big fan of the xbox UI but I'd give this console the thumbs up - however it is a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console of the new gen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, this xbox is GREAT!! It is quiet, looks beautiful, is small, and fits great on a desk corner. Games run sooo fast! As an example: monster hunter takes about 3-5 minutes to load after hunts on the xbox one original. It takes less than 2 seconds on the series X. For almost all games I play, I am usually the first one loaded inn and in the action. Apex runs smoothly, and colors looks beautiful! I have a gaming monitor which goes well with the console specs! The only caveat to getting it now is that there are minimal new console games putting it to the test, but Xbox has done a great job with backwards compatibility and improvements from games as far back as battlefield 4 and titan fall 2 to new games like madden, apex, and fortnite. The controller is great, although I prefer my elite 2 controller. Xbox definitely blew PS5 out of the water this time, exclusives aside, but xbox is becoming the clear cut winner. Attach a gaming keyboard to this and you have yourself a mid level gaming PC in 2021 standards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY VOICE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system/keep it coming My grandchildren love so much they have each game system in different rooms

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome video console high graphics and speed. I bought a series s first then i gift to my wife and i bought this series x trough xbox all access, it is good price i just believe for some people the downside is that you have to pay mandatory two years of ultimate pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until I could finally purchase this at msrp which took until now. I'm blown away but quick play it is an amazing thing. This is a very smooth machine. It's small but pretty heavy for the size. It's quiet but it can get warm it's like a chiminea how this was designed, very efficient. This is amazing tech that shouldn't be anywhere near its price point. I have a high end gaming PC with a graphics card that costs twice this, and this outclasses it. That's not something I ever though I'd say about a console. It looks and runs great in both 1440p or 4k. If I could find anything to complain about it is the audio out, the options are lacking. It also doesn't like to connect to many blue tooth headsets. I have a Razer Nari Ultimate it won't connect at all. Still, the pros so outweigh the cons that you should just grab one on sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence in gaming.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth generation of Xbox since it came out in 2001 and my 5th Xbox (Red ring destroyed an Xbox 360). I don’t have a PS5 so I can’t draw any comparisons, but I can attest to the immense gaming library with great backwards compatibility that the Xbox platform has. The OS is very user friendly, the design of the system is sleek and fits into any game room. Only critique is the proprietary hard drive you must buy, to store new gen games on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Finally found one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there to say. XBOX SERIES X! Was thrilled to finally find one after trying for almost a year. Setup was fast and easy. Looks great on TV. Sounds great. Plays great. Logged on to our account. Everything transfers. Just picked new Halo. A gaming we go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox All Access through Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All access is such a cool program! $40 a month and you get a console and Game Pass with Xbox Live! I haven’t paid for any games yet since Game Pass has so many free ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought one years ago, love that I can play in 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Bought this Xbox for my son’s 13th birthday. Great choice. Great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - Entertainment Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth The Wait I switched over from PlayStation and don’t understand why anyone would want a PlayStation. Pros: Can play 3 games almost instantly. Automatic pause and switch to another game. Surf the internet using Bing I can play anywhere with remote play. It automatically powers off and shuts down based on programming. Security settings can be set to prevent others from using. Quite, silent. Powerful graphics almost real. The graphics on some games are so powerful you thing it was live with 4K t.v Super fast startup and load time. No waiting . It’s scary. The ultimate subscription gaming service. I can go online and get a refund within 24 hours for bad game purchases. If purchased within 24 hours. The controller fits my hand like a custom glove. The Xbox Series X is an entertainment system that allows me to do everything from the console from surfing the internet, watching movies, playing games, downloading my favorite apps and so much more. We have moved beyond gaming with this console. Cons: Now that I am the owner I do not want to share!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from an OG Xbox One, major improvement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, and certainly does the 4K job. Huge upgrade from the original Xbox One. The new controller is a good example of “if it ain’t broke, don’t fix it” as well. The textured grips make it much more comfortable to use than the last-gen controller. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really quick turn on and game load speed and great graphics and sound. But for the money I would be happier if I could have gotten a new xbox one S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for new customers! OK for existing ones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically it lives up to its name. Its just a box, but with its color and simplicity, it fits perfectly on any kind of furniture. Im very impressed with its performance. Playing Xbox One titles on the Series X is a breath of fresh air. Most 1st party and some 3rd party titles take advantage of its new tech and enhancement updates. Games that run in 30 fps, now run 60 or even 120 with built in HDR depending on the title. Loading screen time is drastically reduced because of its new SSD card. The Series X give you fast access to games with its new feature called "Quick Resume", where you can jump from one game to another without losing progression or needing to restart the game(most efficient with offline mode games). You can turn off or restart your console and the game will start exactly where you left off. The controller that comes with the console is the exactly same design as the Xbox One with just a few tweaks. There's no rubber like the elite controller but it does have small textures in the back for better grip. There's also tiny bumps on the triggers so your fingers don't slip. They added a share button right below the guide button to save screen shots or record gameplay much faster. The D pad is loud but its edges are improved for better feel especially with fighting games. Microsoft became consumer friendly so no need to buy new controllers, headsets, or keypads if you already own them on the Xbox One. Just plug in and play. If you have games from your XBO external HDD, you can connect it to the Series X and play all your games. They also have a huge library of backwards compatibility games from OG Xbox, Xbox 360, Xbox One and on top of that, they offer Gamepass. A monthly subscription service where you access hundreds of games from big name publishers. If you're not gaming its also a good tool for multi media. It has a 4k blu ray drive, stream movies, TV shows, sports, and access to mainstream subscription services. Now for the bad....Halo Infinite was suppose to launch with the Series X but got delayed so no new next gen exclusive games as of now. The Series X comes with 1TB of memory to store games. It won't be enough when games are more complex and big on file size. If you don't mind uninstalling games to install others that's fine, but I enjoy the convenience of having access to all my new and old games. So for the external SSD card they are offering, its not worth it. Hoping 3rd party manufacturers make an inexpensive one with more storage down the line. It feels next gen but it doesn't look like it. I get what Microsoft is doing, creating a next gen console to be apart of the Xbox family with the Xbox One and Series S, but with the same interface as the XBO, and although i do appreciate the console and controller design, its still leaves me left to be desired for something a bit different. Feels like I'm looking at a XBO 2.0 imo. Overall its an excellent console with so much potential. I recommend to pick one up if you're new to gaming or a Playstation customer looking for a different platform to experience. Its well worth it especially with gamepass giving you so much variety. If you already have an Xbox one with gamepass and looking to get a Series X, go for it, but if you miss your chance of getting one now, don't sweat it because you're not missing out on anything. Best to wait a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox fan!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love xbox! I play a lot of games on it and run apps like Paramount+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best next-gen has to offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best of the next Gen consoles. I own a PS 5 it is not bad, but was clearly rushed out the door by Sony. The Xbox Series X ist a clean design and looks good in any home theatre setup. The hardware is better than the PS 5 on a component for component level. It is quieter than the PS 5 when running at full 4K game performance. It supports the latest video and Audio Standarads that the PS 5 just simply does not at this time. So if you are a cutting edge person and have Dolby Vision and Dolby Atmos sound then there is no other choice than the Series X. Combined with Game Pass there simply is no better offer on the market at this time other than this console. The back half of 2021 and moving forward are going to be chock full of exclusive titles that are all included with Game Pass. For less than the cost of two PS 5 games you can have a full catalogue of games at your disposal at the highest visual fidelity available on any console. Really a no brainer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I have ps5 and this. I play the hell out of the ps5 because of the exclusive titles. However, the Xbox is just a more powerful system. Things just feel better on it and the features are far better... 1- currently hooked up to a gaming monitor, it supports 1440 at 120fps(nice library that supports it). Ps5 does not support 1440 and currently only COD does 120fps 2- features Dolby vision. Ps5 does not 3- better design and fits in my entertainment center, while the ps5 oddly sits off to the side because it's just too big. 4- it's more user friendly and you can actually search games that support 60+ fps and 120fps and much more. Ps5 does not. I have Witcher 3 on both and Xbox had a performance mode (in game) that blows the ps5 out of the water. It's more like pc gaming. BUT! The exclusive titles for xbox are just garbage. Minus Gears of War. But even that gets a little boring at times (part 4 and 5, the other ones are amazing). If you want the best performance, Xbox rocks, however, you will definitely have more fun with the PS5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ace,

      It’s great to hear that you’re enjoying the power and speed of your new Xbox Series X. We’re thrilled that you’ve had a chance to see how good games look and play on it. Thank you for sharing your feedback and experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get One!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I like the X box series X which is why I ended up buying two over the last 1 - 1.5 years to place in different rooms for entertainment. I feel it comes in at the right physical size. Not too big, not too small. Also, one of its best features is the "Quick Resume" with gameplay and also the fact that it's super quiet. The graphics are off the wall good. My only gripes about the Xbox has always been the game selection tho. I tend to feel that Playstation has the better titles overall and a lot of Xbox games are cartoony which isn't my style. I'm more of the "God of War" "Last of Us" types when it comes to gaming style. My only other disappoint was seeing this doesn't connect to the new WiFi 6 technology like the playstation 5 can. Still this was a great purchase for me and I have zero regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console (If you can find it)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as quality, use, library, and affordability go, this is an amazing console. The Ray tracing abilities, 4K dimensions, and refresh rate of 120 hz are an excellent upgrade or first time console. These are hard to find/get at a retail price however, so I'd recommend getting yours when you can.

    I would recommend this to a friend