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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36804 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1782 Showing 35,621-35,640 of 36,804 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we are very disappointed with the Xbox. When playing multiplayer live it will kick you off while playing and send you back to the home page. We have done all of the recommended resets and even swapped out one of the consoles. There is no help through Microsoft so it’s pretty much useless to play live with friends. Disappointed. Best Buy has been top notch. As far as the product …hot garbage!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product………..highly recommend for any gamers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broke but I don’t think it was y’all fault Everytime I played a game on it my Xbox would just cut off randomly out of no where which didn’t make sense to me but I sent to back to Microsoft to get a new one .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with the graphics A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good no , problems with it at all ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT A GOOD DEAL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $700 for this package deal is not a good deal you buy the console for $500 and the 2tb extra hardrive is $200 everywhere you go not a good deal $650 would of been the right thing to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game Great. Story good characters Yea

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. For anyone looking for nee grafics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flawed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has issues, my son was not able to play his digital games without the games freezing. Had to send the unit to Microsoft, customer service support stated it was a software flaw. Sending a new unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the ps5. Going off what my bf says lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not working from day one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to many problems with it. not worth the headaches!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Celeste,

      We’re sorry that there are issues with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Xbox seriesx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but problems since I bought this xbox

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Nando,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    TOP notch customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this system for my 8 year old son for christmas. He has yet to see it of course. Shawn did a great job answering ALL my husband and I's questions and gave good recommendations of items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could do with out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to play that I couldn’t play on my Xbox one x.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The HDMI port needs upgrading it is very weak

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox keep going on and off in the HDMI port is very weak so be very careful when buying this product and you don't have that long to take it back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Super cool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest, blackest box. Really great. Like really.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong console but nothing to really play on it yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    can't find this anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big console and is impossible to find in a best buy store. The price needs to be lowered and stock needs to be replenished. Oh and the controller breaks down way faster than PS5's.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still has to work out the bugs. But i still like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unacceptable..................Randomly turns off!!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft