Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
update issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t update it won’t even let me manually update it
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Barbara,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly turns off when playing next generation games.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jack,
We’re sorry that there’s an issue with game crashes on your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good games on this console. Waste of money snd time.
No, I would not recommend this to a friendReturning Xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open Excellent-unit showed a damaged box, dust buildup on fan and heavy fingerprint stains throughout.
No, I would not recommend this to a friendOver heating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The console overheats when gaming with Call of Duty.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that you're experiencing an issue with your new Xbox Series X. If your Xbox Series X is overheating, we recommend making sure that it's placed in a well-ventilated spot with 4-6 inches of clearance around it and that its vents are unobstructed.
In addition, Activision Support has reported a known issue in which players are experiencing crashes while playing Call of Duty: Black Ops Cold War in 4K on Xbox Series X. They recommend dropping the resolution from 4K to 1080p until a fix is found. For more information, please visit Activision Support here: https://support.activision.com/black-ops-cold-war
Hope that helps,
Chuck
Xbox Customer Care
I don’t get it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cost so much more money than my current s series. Playing was a little bit better but not worth this price. Wait for the sale
No, I would not recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Xbox came out damaged it turn off by itself smh
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Good system. Games no bueno
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is amazing but the gamepass is not worth it.
I would recommend this to a friendDon’t waste money but a laptop instead for gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 50 days from purchase !! They rushed these out ! Won’t delete games or recognize a disc , now need a part instead replacing a new console Jess that 50 days old !!! Don’t waste money !!
No, I would not recommend this to a friendDon’t waste money, just wait for it to drop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase from Best Buy was simple and easy. But absolutely pointless to pay so much for this to play 1 game that looks no difference then Xbox 1.
No, I would not recommend this to a friendxbox series x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my package never arrived so I never got to use it but atleast bestbuy was able to give me a refund
I would recommend this to a friendxbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i ordered an xbox, never arrived, then i reordered and i have not yet recieved its been about 2 3 weeks
No, I would not recommend this to a friendNever again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd xbox to last 1 year before the ring of death. Never again.
No, I would not recommend this to a friendUNPROFESSIONAL CUSTOMER SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY UNPROFESSIONAL CUSTOMER SERVICE UNPROFESSIONAL MANAGER VERY MEAN BECAUSE WE THE CUSTOMERS YOU GET PAY AND YOU HAVE JOB LEARN HOW TO BE RESPECTFUL AND NICE TO OTHER HUMAN BEING IT DOSENT COST YOU MONEY
No, I would not recommend this to a friendBad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait over a full year to give bestbuy $500 and it has no games, no haptic feedback, no adaptive triggers and the controller still hurts my thumb, and the system is really ugly on its side too
No, I would not recommend this to a friendOver priced junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced only a little better than my one s but cost 3 time more. Same crappy controller that will break every six months.
No, I would not recommend this to a friendXbox X not eligible for protection plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to make this purchase considering i waited a year for it. Made the purchase and told as im purchasing it its not eligible for a protection plan. Thats the worst customer service
I would recommend this to a friendDoes anyones work?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd machine since Christmas. They just stop working. First xbox we’ve owned and I am shocked. Going to have to return this one too and then probably wait another month to get one again.
No, I would not recommend this to a friendWorst packaging ever, ruined Xmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered in a Xbox box and ruined Xmas for my son. Why would you not box it up????????
No, I would not recommend this to a friendWould not recommend.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. The Citizens One requirement has been a nightmare for the past five months. If possible don't do the Citizens One package.
No, I would not recommend this to a friend