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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36612 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1783 Showing 35,641-35,660 of 36,612 reviews
  • Rated 1 out of 5 stars

    Poor controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great . One week into playing and the controller and it stop working properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Edge is embedded into the console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not agree with the fact that Edge is embedded into the operating system. Even with parental controls, they cannot be set for the main account. I didn't know about this beforehand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute pain to try and setup. Anything from not connecting to the TV to the power button just not working the same day you bought it. Extremely unsatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk but you will buy it anyway

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick resume is so bad it ruins the whole x box. Crashes. Auto hdr bucks balls if your tv also has auto hdr. Honestly the x box is junk. Its worse than my x box 1

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them 48 hours to deliver after telling me it would be ready Day of order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    X box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok it’s really bulky also had a crash on me a couple times

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT GOOD, BYE XBOX.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashes during gameplay and crashes when using as DVD/BLU-RAY player. May be a bad unit but I returned it and won’t be repurchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 2 months ago still have not received. Hope to play it soon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for only 2 weeks and it isn’t working properly will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work right out of the box so once again I can’t get one for my husband

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit was defective. The disc drive wouldn’t work at all. The only option I had was to send it to Microsoft so they could repair it. Returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SUX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture, but lags alot and locks up mid-game at least once a day. Sheite product after waiting this long to get it and the ridiculous price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping took almost a month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is terrible and i dont want your review bribe gift card

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forget it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine poor games. Bought this then returned. Why? Lack of variety in the available games unless you like shooting and racing...boring

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 days after return period the console quit syncing to remote

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great for prices. Need to be cheaper for what we buying for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop sending emails asking me to review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1111111111111111111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash and took way too much time for Best Buy to resolve the issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Divorce.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes too many fights cause boyfriend is always on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 months the controller started malfunctioning. Unfortunately, Microsoft only has 90 days warranty coverage for controller.

    No, I would not recommend this to a friend