Customer Ratings & Reviews

For some reason it kept turning off every time it would lose connection to the Internet

Great system, just wasn’t aware I wouldn’t be able to play Marvel’s Spider-Man 2..

Great at first, but console crashes regularly on games like Madden and Call of Duty

This Xbox doesn’t work so I haven’t had a chance to review it I am going to try and exchange it for a different one hopefully it works.

Ps5 is still better but I do like it!! Graphics seem a little better and maybe it’s a little faster but not noticeable enough to make a difference

Console was defective. It was shutting down randomly during a game. After the 20th time I had enough and decided to return it.

Had it for 2 weeks and I am having to send it into Microsoft/ XBox to get it fixed. It will not download games/glitching all the time when playing/freezes up. Lot of money for two weeks of playtime and now I have to send it in for Microsoft to fix Would not recommend.

It was a great console for 2 months, then it died. Best Buy is no help, they just tell you to contact Microsoft.

I am sure this is not normal, but the HDMI port went out within days of its first use. Bought 2 at the same time and the other one is just fine.

I love playing video games but i bought a ps5, 4 to 5 months beforehand and i really dont play the xbox

While the idea of Xbox All Access is awesome it is horribly and very poorly executed picking up my new Series X from best buy was no problem but lord help you when you go try and pay on your loan for your system whatever company it is that Microsoft contracted with makes it near impossible to pay your bill unless you set up Auto Pay

1 TB not enough for todays games. And they need to make a 5 TB ssd storage.

I'm happy with the overall performance, but it heats up quickly. Need to bundle accessories with the console to get the best performance

Order process and pickup went through smooth under Best Buy’s. Unfortunately, the system bricked 1 hour into game play after 6 hours of data download.

Bad presentation I received my Xbox with aesthetic details and the back cover as swollen, it seems that I was not the only one, the batch was the May

Purchased the Xbox Series X with the Game Pass because it was the only way to purchase one. The Controller kept disconnecting. Took it back to BB and they said buy another Controller because they couldn’t exchange it due to not have a replacement. Bought another Controller and it did the same thing. I never activated the Game Pass and was out the cost. Received a refund for the Xbox and Warranty.

No Signal from HDMI out of xbox. Completed all troubleshooting steps given by Microsoft support including driving an hour back to bestbuy a 2nd time to buy a tv. Never even got to set up the xbox, video never worked. Bestbuy referred me to dotcom, dotcom said return to bestbuy and they can order a new one to be shipped to me. Bestbuy took return and said they cant order another xbox for me. So now im stuck with games/tv/headset with no xbox and no idea when I could get one.

The Xbox will not run 4K at 120Hz. It continually disconnects the controller but when I turn off 4K and 120Hz the issue goes away. Both Best Buy and Microsoft have told me its my own issue to desl with, which is completly making the point of buying the X over the S irrelivant. JUST BUY THE S AND SAVE YOUR MONEY!

I got the xbox today and it doesn't work. I want another when I return it. I have waited for 4 weeks, so once I got home I started to update and it won't update. I expect another xbox series x.

Good system, but it continues to shut off after hours of playing. Just shuts off by itself. No warning or anything. Really makes you wonder....